Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Apr 13, 2025

Fake Nice

Recommend
CEO approval
Business Outlook

Pros

Some wonderful, well-intentioned people throughout the company Fully remote work environment One of the founders, Lloyd Frink, is still there and asks insightful questions which focus on customer value Possible to thrive if you find the right team, supportive manager, and funded initiative Competitive compensation and benefits

Cons

"Fake nice" culture fosters superficial interactions and purely transactional relationships Focus on Zillow Home Loans overshadows the stated mission of helping people "get home" Constant pursuit of AI buzz-driven initiatives creates organizational whiplash Remote work structure makes building meaningful connections nearly impossible Advancement rewards salesmanship, political savvy, and loyalty rather than innovation Top-down decision-making leaves little room for customer-facing teams' input Excessive documentation creates "analysis paralysis" with focus on wording rather than substance Corporate environment actively discourages questioning, creativity, and independent thinking

1.0
Apr 13, 2025

its a job

Recommend
CEO approval
Business Outlook

Pros

minimum wage job with a little commision

Cons

burn out is expected. now value employee

1.0
Apr 10, 2025

Zillow, you are breaking my heart!

Recommend
CEO approval
Business Outlook

Pros

It’s cool working for a company with name recognition. Zillow was an innovative product with real heart. I guess Rich got what he wanted—Zillow became a verb. The Senior Directors in Rentals Sales are solid. But honestly, if they’re that good… why are they still here?

Cons

There’s nothing quite like sitting in a Zoom meeting with cameras off across the board.. or worse, watching VPs and Directors with theirs on, smirking while clearly messaging each other. It’s not subtle. The culture leans cliquey and performative, like a corporate version of the “mean girl” table. There’s a recurring pattern of men offering unsolicited advice, only to women - dressed up as being "helpful." It’s not mentorship. and it’s exhausting. As for Rentals? If job security is the goal, your best bet is selling a product that, let’s be real, isn’t actually helping anyone. I’ve heard Sales reps openly admit they wouldn’t use Zillow to find their own rental. That tells you everything. Thinking about joining? Don’t let the “Best Places to Work” badges fool you. Every org has its own flavor, and many here are run by leaders who smile through all-hands and say, “Things are great,” right before explaining why your raise won’t happen because the business is “being conservative.” If you want the truth, don’t look at the brand. Talk to someone who’s already made it out. xo.

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Zillow Response
1y
Thank you for taking the time to share your experience. We understand and acknowledge your frustration. Your feedback is highly valued, and we are dedicated to taking the necessary steps to prevent similar issues from occurring in the future. We’d like to learn more, so if you’re open to emailing us, please reach out to careers@zillowgroup.com. We appreciate your contribution in helping us create a more positive and supportive employee experience.
Viewing 223 - 225 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.