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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,507 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      May 21, 2015

      Wouldn't recommend this company to my worst enemy!

      Senior in market sales representative -rentals
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have absolutely nothing positive to say about this company and my horrible experience with them. From the interview process which was the longest, rudest most unprofessional experience where I had to jump through hoops like a circus animal, to the week of training in Seattle where I was immediately made to feel unwelcome and had my motives for being there questioned. If you are a seasoned professional sales rep this is not the company for you. The company is predominantly young millennials who very much think they are the smartest people in the room. With little life experience and job experience they also believe the executives are, and I'm quoting here from what I was told "The smartest people in the whole world". Though I don't doubt there are some very bright minds working at the company, they are by no means "The Smartest People In The Whole World". Statements like that quickly show how immature, easily influenced and inexperienced their young managers are.

      Cons

      Young Sales trainer who has never worked as a sales trainer or been in sales and therefor has never sold anything in her life is going to "train you". She is unprofessional and will question why you're there on your first day and make you feel unwelcome. She will then talk about you behind your back and bad mouth you to your manager and others in the company. Unprofessional, rude, condescending attitude, almost everyone in a leadership role thinks they know everything and they are better than you. Young managers with no management experience, leadership experience, tact or people skills. Outside Sales Managers have no power to build their own teams. The power lies with people you interview with at Zillow's corporate headquarters where they have some type of utopia hiring decision and the "panel" must all agree on hiring a candidate. Even though some of the people you interview with are not even in the same division you'd be working in or people you'd be working with directly. Never have I seen a sales organization that doesn't give managers and/or Directors the power to build their own teams but their teams are chosen for them by people at corporate. Basically they are managers in title only. If you're a sales manager, don't apply here! They don't want individuals. Drink the kool aid and fall in line. They have a telemarketer mentality that doesn't translate to outside sales reps. They need to learn there is a difference. Please, please, please if this helps in any way to spare anyone else from dealing with the most unprofessional people and being jerked around so badly by a company that claims they're all about Power to the People, just not their own people and Turning on the Lights except when it comes to fair and ethical treatment of their employees. I truly hope you will think twice before wasting your time with this company. The "kool-aid" drinking millennials who think because snacks, beverages, and yogurt are provided for them are the ones that think it's the best job ever. Trust your intuition and run fast and far from this company!

      avatar
      Zillow Response
      11y
      Thank you for your feedback. We will give careful thought to it. While you worked at Zillow for just a short while, I’m disappointed that you didn’t see more value in our team and culture. We do have a different hiring process than some companies for sure. We want a collegial work environment and team-oriented culture so we ask that candidates for a new sales team - like the Rentals team - meet sales people from a more established team. We value growth-oriented, entrepreneurial sales people, who are nice, passionate about the Internet and reasonably quantitative. We want team members to drive successful customer relationships and take ownership of our business. Our management and training teams are empowered to make decisions and move fast. We recruit leaders who are daring and love to build new capabilities and businesses. I know the leaders on your former team and they are excellent people and professionals. Best of luck in your next endeavor. Again, sorry this wasn’t a good match. Thanks, Greg Schwartz Chief Revenue Officer
      5.0
      May 15, 2015

      Fantastic Team, Great Culture, Integrity & More

      Editor, mortgages unzipped, geekestate blogs
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before working at Zillow as Blog Editor, I spent time getting to know them through blog interviews, spending time at conferences and more. Rich Barton's previous experience must have given him a tremendously keen eye for talent. Every person I came in contact with impressed me at all levels. I had the opportunity to work briefly with Zillow Group's CEO, Spencer Rascoff. He is a consummate professional and THE most genuine of any person I have met in any C suite. They care deeply about their clients and the consumers that use their products.

      Cons

      Like any organization comparable to Zillow, I am certain there are some things that someone would see as a negative. I honestly can't think of any.

      avatar
      Zillow Response
      11y
      Thank you for the great review! I really appreciate it. I'm so glad that you had a good experience at Zillow.
      5.0
      May 14, 2015

      This is the place to be!!

      Loan origination manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, income potential is amazing, growing company!

      Cons

      I end up spending more time here than at home.....by choice because I love what I do.

      Viewing 2254 - 2256 of 2,507 Reviews
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      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.