Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Nov 13, 2014

Best decision I've made!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Where do I start... Zillow is a complete 180 from my last employer and I have to say that coming here has been one of the best decisions I've made in my career. - Transparency: As an employee, I feel like I'm really in the "know" with where the company is headed/what's going on. This is incredibly valuable. - Fun: The work culture is genuinely fun and engaging. Teams celebrate wins together, and there have been great culture events to keep everyone happy and motivated. - Work/life balance: This was really lacking in my previous job, and I'm happy to say that I've been able to maintain a healthy balance between work and my home life. This isn't important to everyone, but it is definitely important to me. I feel like a person again! - Benefits: AWESOME benefits, especially for those with a family. I feel like I have learned a lot and have had great exposure to folks from all levels of experience. It's a flat organization without red tape, and the conversations I have with my peers are open and honest.

Cons

Getting started was a little slow due to lack of training in my department, but I'm the type that learns by doing anyway so it didn't take long to hit the ground running.

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Zillow Response
11y
Hi, Spencer here. Thank you for your review. I am really happy that you are enjoying your Zillow experience in our Seattle office. I agree that we could be doing a better job of employee training. This is something we are working on, and our relatively new "Learning & Development" organization will improve this in 2015. Thanks for the feedback!
5.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

You will love every aspect of your life at Zillow from the ongoing training classes, to the personal development training's, to requests for your thoughts/input, to the exciting culture, and of course...all of the free snacks. Working at Zillow feels fun and inclusive. Your thoughts matter and are valued. We have motorized stand-up desks, we have treadmill desks, and we even have a 17th floor outdoor deck that you can work on. Zillow provides coffee, but not just drip coffee! We can choose from americanos, espresso shots, lattes, and cappuccinos.We have our choices of cereals and fruit, yogurt, cheese, and hummus, chips, pretzels, and popcorn, and yes...we really do have a fully stocked candy wall. Zillow brings in industry speakers for lunch hours and yes, lunch is provided. It gives us the opportunity to hear what is working for their company or campaign and how they are "doing it". People such as Senator Kirsten Gillibrand, Jamie Nordstrom, and Arianna Huffington. We've even had a Seahawks player come speak to us. We have core values and Zillow stands behind all 6 of them in every aspect of the company. We talk about them at every meeting and we live them every day. Zillow embraces culture by hosting Halloween parties with costume contests, Zoktoberfest, Mariners outings, sponsoring Tough Mudder (which Spencer Rascoff joined in for!), we even have a game room with video games and ping pong, and we all get FitBits to encourage taking the stairs. Also, Zillow pays for your public transportation (ORCA card) and pays for your health insurance! We have modern decor and STUNNING views of the Puget Sound, Cascade Mountain Range, Olympic Mountain Range, Mt Baker, and Mt Rainier. Everyone here is approachable and helpful. You will look forward to coming to work and you'll never hate staying late now and then. You want to work at Zillow!

Cons

I do not have a con about working a Zillow. I smile, ever day, in the elevator on the way up to my floor.

4.0
Nov 5, 2014

Hard work and fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good income potential, great people. Very generous with lunches, contests. Annual trip to Seattle for Xmas party. Perfect fit for me.

Cons

Lots of turnover, managers tend to manage numbers not people. A lot of rah rah motivation in lieu of finding out what actually motivates the individual.

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Zillow Response
11y
Thanks for reviewing your experience at Zillow. I run the Inside Sales organization at Zillow and wanted to address your concerns: • There is turnover in the Inside sales department and we're always striving improve the success rate through the hiring process, training efforts and our day to day management of our people. • If we can improve your experience at Zillow in terms of your growth and development, I want to know about it so please reach out to me directly. • We do a lot to motivate people and that does include meetings which strive to pass along great customer feedback and sales success stories - all with the intent to make our folks genuinely excited to present advertising opportunities to real estate agents. Doug Slotkin Dougs@zillow.com
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