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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 28, 2026

      Agent marketing is going downhill fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      CloudHQ is a plus. Being able to work from home makes a real difference day to day. It gives people more control over their schedules and is one of the strongest benefits of working here right now.

      Cons

      I’ve worked in Agent Marketing for a while, and since the new VP joined, the focus has shifted toward trying to operate like Amazon. Most of our time is now labeled as “strategy,” but in reality it means writing briefs, reviewing briefs, leaving comments on briefs, and submitting brief tickets. Meanwhile, the actual strategic work that drives results and serves agents gets pushed aside until we're scrambling to get ready for launch. Creative autonomy has also dropped off the cliff. Work is closely monitored, and anything outside the prescribed playbook is against the new rules. leadership is too far removed from the day to day to see that the experimentation they’re now banning were the very things that drove the impact they reference so often. Managers appear to be under pressure to strictly enforce new rules and don't seem to be open to differing opinions as they once were. Overall, the culture now seems more focused on optics and "do what I say" than on growth and impact. It has made it harder to focus on the kind of work that originally made this org feel energizing and exciting to be part of.

      avatar
      Zillow Response
      3mo
      Thank you for sharing your review. It’s good to hear that Cloud HQ and remote flexibility have been meaningful positives for you. We understand that shifts in how work is structured and prioritized can affect how teams experience their roles. For current employees who want to share additional context or raise concerns, there are established internal channels available, including confidential options outlined on the company intranet. Thank you for taking the time to provide this feedback.
      1.0
      Feb 25, 2026

      Too many changes and re-orgs that leave people without a job

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can think of zero pros for working at Zillow

      Cons

      Brand recognition doesn’t always reflect internal reality. In my experience, employees were treated like numbers rather than long-term investments. High performers were not immune to layoffs, and decisions appeared financially driven rather than performance-based. Transparency during periods of change was limited. I would strongly encourage candidates to carefully evaluate job stability before joining.

      avatar
      Zillow Response
      3mo
      We appreciate you sharing your candid perspective. We understand that periods of change and reorganization can have a significant impact on people’s experiences. While business decisions can be complex, we recognize the very real human impact behind them. Thank you for taking the time to share your feedback. If you’re open to continuing the conversation, we’d welcome the opportunity to learn more at careers@zillowgroup.com.
      2.0
      Feb 6, 2026

      Dead end and dying culture

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prior to recent times it had good pay and prospects, but I would be hard-pushed to find a pro right now.

      Cons

      Morale has fallen off a cliff with large performance layoffs this year under a “raising the bar” banner, demanding more for less. This decimation has gutted the culture. If backfilling happens, it’s with off-shore workers who get half the pay at most. AI vision is the worst I’ve heard of, they absolutely despise their tech workers and can’t wait to not have them in the loop at all. Pay has stagnated, refreshers were overpriced, promotions are no where to be seen outside of management. This is not a career role anymore which is unfortunate as it was once very good.

      avatar
      Zillow Response
      4mo
      Thank you for taking the time to share your perspective. We recognize that periods of change can impact people in different ways, particularly when it comes to leadership and evolving business priorities. For current employees, there are established ways to raise issues and provide additional context, including confidential options outlined on the company intranet. We appreciate you sharing your experience.
      Viewing 232 - 234 of 2,508 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.