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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,507 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 23, 2017

      Associate Client Engagement Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people, abundance of learning/ training/ growth opportunities, employees are treated well and has an encouraging culture!

      Cons

      Every job has it's difficulties, especially when dealing with people/ consumers, but the positives greatly outweigh the few difficult moments.

      avatar
      Zillow Response
      8y
      Hi, thanks for these thoughtful comments. I appreciate you see our customers as our North Star, even though sometimes we have to have difficult conversations with them. I'm glad you called out the learning opportunities. ZG is has put in significant work to improve that area of our culture recently. I can feel it and see the results. I'm happy you can too. As always, if you have ideas on things we can do better, stop by my desk in Seattle any time, or shoot me a note at jrg@zillowgroup.com - JR Gast, VP Client Experience.
      5.0
      Sep 17, 2017

      Great Culture and Workplace

      Client engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow has an amazing culture and set of values. The longer I work here the more I see new ways which they live up to those values. I both feel appreciated and listened to by my coworkers and superiors. And the pay and benefits are, also, pretty amazing.

      Cons

      I really haven't experienced any.

      avatar
      Zillow Response
      8y
      Hi, thanks for this stellar review! Our values are key to our success, so its great to hear we're living up to them (or at least striving too). Call us out when we don't! That's critical. If you have ideas on how we can do even better, or how we can drive forward even faster, please stop by my desk in Seattle any time, or shoot me a note at jrg@zillowgroup.com -JR Gast, VP, Client Experience.
      4.0
      Sep 12, 2017

      Great benefits and culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is great, everyone is empowered to pick up any project outside of their job description. Everyone is ready to help out another coworker, either in a project or to educate.

      Cons

      Career development is still very blurry, if you're a strong individual and know what you want then this shouldn't be a problem.

      avatar
      Zillow Response
      8y
      Thank you for your feedback and I'm glad you are happy here. On career development - just this week we are rolling out our Career Development Owners Manual, which includes common language around career development, and helps employees to understand what your particular growth path can look like, and what tools are available to help. This should help to clarify things and give you some structure. Please feel free to reach out to your HR Business partner any time as well, should you have questions. - Amy (COO)
      Viewing 2359 - 2361 of 2,507 Reviews
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      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.