Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,695 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 53% of employees would recommend working at Zillow to a friend and 47% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

53% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (35) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 380 reviews)); "Great people and mandatory fun (no joke)!" ((in 230 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 165 reviews)); "Good pay and was remote." ((in 96 reviews)); "Great teammates and company culture." ((in 59 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 88 reviews)); "Massive layoffs out of the blue with no warning." ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 55 reviews)); "No training was given." ((in 29 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 27 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)

Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Apr 30, 2020

Enjoyed Going to Work, But Weird Drama and Poor Management

Agent care consultant

Recommend

CEO approval

Business Outlook

Pros

I looked forward to going to work each day to be around my colleagues. There was a lot going on, various learning and training opportunities, that were always offered. The snacks and drinks were top notch.

Cons

It often felt like management made weird rules or policies that made no sense and did not take the rest of the employees into consideration. There were often weird power dynamics with managers who seemed to micromanage when there wasn't a lot of transparency about what they were even doing each day.

Zillow Response

6y

Thank you for sharing your feedback. Our commitment to employees, and our processes, are designed to ensure fair and equitable treatment of all our employees. I’m glad to hear that you felt connected to your team, but I'm sorry to hear your management experience at Zillow did not live up to your expectations. We take all feedback seriously and will follow-up with team leaders with this insight. If you would like to connect directly please reach out to me at racquelr@zillowgroup.com

1.0

Sep 19, 2019

Glorified call center

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Free food, great company parties, great office.

Cons

The opportunity for growth here is almost impossible, unless you end up getting to know the right people. Zillow takes pride in their company slogans, however they don’t actually live up to them at all. It’s very much like a high school setting with the way everyone acts. You’re entire job is to text, and call potential buyers and connect them to an agent while using an SOP to follow. 10 hour shifts with an hour lunch, and you must work at least one weekend day.

Zillow Response

6y

Thank you for taking the time to share your feedback. I am disheartened to hear of your experience and perspective of your time employed by Zillow Group. The key to our business is our commitment to all employees no matter which level or department. We believe in empowering all employees to grow long term careers. With this said, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities as we strive to provide an environment where associates feel they’re valued, treated fairly and respected. Career development is something we do not take lightly and we are always looking for feedback to improve. The role of a Connections Specialist is very important to Zillow Group's success and does require long days connecting Buyers with Agents. This is a unique environment and best suited for those who are willing to move fast and operate with excellence. I appreciate your feedback and ideas on work needed and how we can improve. Greg Davis Senior Director Connections Experience gdavis@zillowgroup.com

3.0

Jan 14, 2019

Customer Service

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Really nice benefits. PTO, healthcare, pay, and free snacks/drinks

Cons

The work was not fun and grueling. Felt like the red-headed stepchild of company as we were not allowed to participate in most activities.

Zillow Response

7y

Great to hear you felt the benefits and perks were solid. Since our department works with high volume inbound and outbound contacts, there is certainly an amount of repetition in daily tasks, which is why we try to be extremely clear in recruiting and hiring exactly what the position is and what a typical day looks like. Thanks for your contributions during your time with us and best of luck in your new endeavors. -JR Gast, VP Client Experience

Viewing 262 - 264 of 2,508 Reviews

Jobs at Zillow

Transaction Management Associate

Growth Specialist, Preferred

Sr. HR Business Partner

Senior Manager, Preferred

Zillow

Zillow reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Enjoyed Going to Work, But Weird Drama and Poor Management

Glorified call center

Customer Service

Jobs at Zillow

Zillow reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Zillow reviews FAQs

Jobs at Zillow