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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 7, 2018

      Not a place if you want a real career in sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good in-office perks, good healthcare, great peers

      Cons

      Complete misalignment when it comes to sales career. Management focuses too much on making sellers do administrative work - answering support calls, dealing with cancellations. It takes away time from selling. Monthly quotas are extremely short sighted. All real software companies have annual or quarterly sales goals. You aren’t allowing your sellers to think strategically and grow customer relationships for larger deals. Zillow promotes employees to managers who hit sales quota, most don’t make good managers - they have no experience coaching or advising rather just focus on looking good to upper management.

      avatar
      Zillow Response
      7y
      Hello, this is Dave Frisone, Senior Director of Premier Agent sales for the NY office. Thank you for your thoughtful feedback on your experience as an employee of Zillow Group. We strive to create a dynamic and successful working environment for everyone and appreciate ideas and perspectives like these. If you would like to have further discussion on these topics, please do not hesitate to reach out to me directly, davef@zillowgroup.com. Thank you.
      5.0
      Oct 17, 2018

      9 Year Veteran

      Strategic business advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      9 years ago, I started with a handful of sales generalists at Trulia. We quickly grew from a 5 to 200+ person sales organization, underwent an IPO, and successfully united with the Zillow Group family through an acquisition in 2015. I can genuinely say that each year has felt like an entirely new startup company while still preserving the momentum and progress we’re creating. Personally, it has made my 9 years fly by incredibly fast. But it’s not just fast and fun times with the BEST benefits and people... My time here has proven to me that the leadership at ZG is thoughtful about our future. I absolutely trust that the company can navigate our disruptive industry and is willing to innovate to the degree that most companies seemingly only talk about. While I feel like we’re only now at the top of the roller coaster ride, it’s completely reassuring to know the company I’m committed to is equally committed to me both personally and professionally. I’m proud to be part of Zillow Group and am excited for our future.

      Cons

      Every industry is facing change. Zillow is not afraid to embrace change for the long term mission. This requires adaptability and willingness to be uncomfortable which is not for everyone.

      avatar
      Zillow Response
      7y
      Thank you for this great review. yes, the company sure has changed in 9 years! But some things have not -- our focus remains on delighting consumers, making sure that our company is a great place to work in all of our offices, and acting consistently with our core values. Thanks for being here.
      2.0
      Oct 15, 2018

      Too much office-politics in AI .org

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance, free snakes; has opportunities to grow since AI at Zillow is still at early stage of development

      Cons

      Too much politics in AI: the ones with good relationship with senior management would get promoted regardless of their technical skills

      avatar
      Zillow Response
      7y
      I am sorry to hear that you had an unpleasant experience in our AI team. I personally have overseen this team’s growth, and have helped many employees in our A.I. team, as well as within the larger Analytics group, become leaders in the company. My team and I strive to create a culture of transparency and integrity, and I personally believe in rewarding and promoting from within my team based on performance, and on behaviors that are consistent with Zillow Group’s core values. I would absolutely welcome you reaching out to me if you'd like to discuss specific concerns that you believe have not been properly heard. – Stan Humphries, Zillow Group, Chief Analytics Officer stan@zillowgroup.com
      Viewing 265 - 267 of 2,508 Reviews
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      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.