Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

the training and onboarding was great

Cons

micro managed to the max. meetings multiple times a day concerning KPI's. licensing footprint in only distressed markets. would not allow TX loan officers obtain licensing in states with stronger markets. average production among TX loan officers was less that 4 loans per month. inexperienced managers

2.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent CEO, COO, CFO who truly seem to care about improving the lives of our customers. They also make an effort to talk to employees. They believe in the founders vision, mission, strategy.

Cons

A thick layer of VPs and middle managers who are more concerned about control. They micromanage their direct reports. They seem more concerned about advancing their own careers than mentoring their direct reports. They take credit for the team's performance. They don't seem concerned about collaborating across orgs even if it will benefit consumers. What happened to customers are our north star?  Don’t let me get started on big hairy audacious goals and innovation? VPs and managers at Zillow run it like it’s a mom—and-pop family operation. Some VPs are very good at killing ideas without a solid group vetting process. They just shut down a project behind closed doors - even successful pilots! It’s also difficult to tell if anyone gets promoted based on merit after each year’s murky review process. Annual review is a popularity contest. Let's give my favorite person on my team a top rating and the biggest stock bump! While not all teams are poorly managed, this seems to be a common theme in many of this company’s Glassdoor reviews.

3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

People are nice for the most part

Cons

Bureaucracy can make it difficult to get things done, very hierarchical organizational structure

Viewing 268 - 270 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.