Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 27, 2015

Inside Sales

Recommend
CEO approval
Business Outlook

Pros

Free crackers and milk. I have to say twenty words for this to submit.

Cons

Whole company sucks the life out of top sales reps.

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Zillow Response
10y
Sorry you had a bad experience. I can't really address anything based on your limited response. But, I'm guessing our culture of teamwork, success and transparency weren't for you. We continue to grow our offices and now have latte machines in our free, fully stocked kitchen. Oh, and we're actually retaining & attracting top talent at an amazing clip right now. So, let me provide some facts, our employee satisfaction and retention is at a historic high, as is the success rate of our sales people. Best of luck in your next endeavor. For anyone reading this, come see it for yourself, it's an amazing place! Greg Bland, VP Sales
4.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, free food occasionally, nice atmosphere, great coworkers.

Cons

I had a great experience at Zillow and echo the great things that have been said about it. One of biggest cons I saw was for the contractors at Zillow. I started on a contract myself and it takes a long time to receive an offer to go full-time at Zillow. I would not deny that the 6 month contract is a great launching place but the lack of healthcare (many staffing companies have crappy or no benefits), the lack of job security, and the uncertainty about getting hired on is tough. Most of the contractors I spoke with shared my opinion. I saw so much great talent leave Zillow and find employment elsewhere after 10+ months because they weren't getting hired on and needed to make more money than the hourly rate that contractors receive after the agency takes a huge cut. Great place to work but if you still have someone on your team after 6+ months, as a manager, you should be pushing to get them hired on. With the rate at which Zillow is hiring, why aren't contractors getting offers?

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Zillow Response
11y
This is great feedback. I haven't focused very much on this issue before, but I will look into it now. Thank you!
5.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Zillow gets it. The management seems to put a lot of thought into what makes a great workplace and does everything they can to empower their employees to be successful and happy. One thing that always bothered me about previous employers was the lack of internal communication regarding company direction and decision making. I've never once felt like I was in the dark at Zillow, and if something wasn't immediately obvious I've always had my questions answered honestly. As an engineer I've always felt like I've had a clear goal and direction, and I've never had to spend time spinning my wheels wondering what I should be doing. Management works hard to unblock things if any hurdles do arise, as long as you're willing to admit when you're having trouble.

Cons

Zillow is a very team-oriented company, so if you're the type that loves personal glory and recognition, you might not do well. Achievements definitely get recognized, but arrogance is massively frowned upon. That's not really a con for most people, but it might be for some.

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Zillow Response
10y
Thank you very much for the positive comments. We certainly put a lot of effort into communicating and making sure everyone knows the strategic direction of the company and how each team and their projects meet the important goals we look to achieve. At the end of the day, I want everyone to know why what they are working on is critical to the success of the company. Thank you as well for all your efforts and contributions. Zillow is a team sport and we believe the efforts of a strong team allows the best ideas and the best products to be realized. Of course there is always room for improvement, so as you see ways we could be better, please pass those on to your manager, team and me. Thanks again, - David Beitel CTO, Zillow Group
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Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.