Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,695 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at Zillow to a friend and 47% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

53% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (35) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 372 reviews)); "Great people and mandatory fun (no joke)!" ((in 234 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 175 reviews)); "Good pay and was remote." ((in 97 reviews)); "Great teammates and company culture." ((in 58 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 87 reviews)); "Made some bad calls in 2021 that caused massive layoff" ((in 63 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 54 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 26 reviews)); "No training was given." ((in 24 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)

Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 15, 2016

break the machines

Optimizer

Recommend

CEO approval

Business Outlook

Pros

benefits, people, 'that denver vibe', free phone bill, health benefits

Cons

they want your soul. and will require it.

Zillow Response

9y

Hi, This is Spencer. Not sure what you are referring to. I definitely care!! I care deeply about Zillow Group. I put my heart and soul into this place, and I think everyone knows it.

3.0

Sep 20, 2016

Premier Agent Concierge

Premier agent concierge

Recommend

CEO approval

Business Outlook

Pros

It's a very good company overall. Really good benefits, good pay, and the upper management such as the CEO are awesome.

Cons

The Premier Agent Concierge department is a decent job, but management makes it really difficult to enjoy and prosper in. It's honestly the worst management team I've ever had. They're the bottom of the barrel in intelligence, but had connections or were found attractive by upper management and were promoted to their position. I know that's usually how it goes, but it's worse here than anywhere else I've ever been, by far. I cannot stress this enough, I really can't, they basically only know how to micromanage, they have no actual skills or abilities to improve you or the team. Beware, if you don't like being treated like a 4 year old, or actually want to go places in your career, this is not a place you want to be. The job itself is basically making the same 30 second phone call 400 times a day, repeating the same thing over and over and getting hung up on and screamed at. You gain no more career skills than a telemarketer does in this position. I would recommend it for people as an in between job, but not as a serious career.

Zillow Response

9y

Thanks for your detailed comments. Though I’m glad you liked Zillow, I’m sorry you didn’t like the job itself or your particular manager. We try hard to ensure that people are promoted based on merit, and we’re also working on additional manager/leadership training. If you can provide specific feedback, I’d definitely like to hear it – feel free to email me at tonys@zillow.com. The job can be repetitive, but we’re also thinking of and working on ways to improve that. It’s also true that, even though we try to be very clear re: job expectations, the role just isn’t the right fit for some people, and that might have been the case here. Thanks again for your feedback and good luck on your next career step. Tony Small Vice President and General Manager, Premier Agent

2.0

May 4, 2016

Client engagement specialist

Client engagement specialiat

Recommend

CEO approval

Business Outlook

Pros

Great benefits, they keep a stocked kitchen

Cons

If you work in PAC you are nothing but a work horse. They do not care about you as a person. Work life balance is a complete joke!. This department brings in the most money for the company year they are treated the worst. All holidays except for Christmas day and thanksgiving day have now been taken away. But only from this department.

Zillow Response

10y

Thanks for the feedback. I appreciate the honest opinion. We're trying to strike the right balance between providing the right customer experience and also providing a great work environment. The number of days off is actually the same. If you're asked to work during one of the standard holiday days, you would have the opportunity to take another day off. I hope the positives of Zillow and the positive impact of this important work can offset your concerns here, but I'd be happy to talk with you further about it to get more feedback. Feel free to reach out to me at any time - tonys@zillow.com.

Viewing 271 - 273 of 2,508 Reviews

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break the machines

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