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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,998 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Sep 24, 2022

      Bad, reckless managers trying to shame employees

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The US team is trying hard and has a good attitude, despite the bad work and petty antics of the China team.

      Cons

      Toxic culture. Managers and employees from China, where "saving face" is extremely important, are constantly trying to shame and embarass US engineers. We in the US don't consider an obsession over "losing face" to be anything but primitive, but the China team considers it deadly serious and they thrill in trying to make us lose face with a constant stream of contrived complaints.

      1.0
      Aug 25, 2022

      what a joke

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home ok pay

      Cons

      pyscho manager and back stabbing co-workers

      2.0
      Aug 1, 2022

      Terrible New Sales Leadership SMB and Commercial

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recognizable name Good benefits Work from home

      Cons

      This group used to be amazing and now we are loosing people almost every day because of a new class of leaders on the SMB and Commercial teams. It is unfortunate to see the former high up leaders leave and new ones brought in from boys club networks. The previous heads of this team were great. The new leader at the top is calculated and cutthroat. It is not great to see Zoom take this path and people should know about it. DOES NOT RECOMMEND

      Viewing 139 - 141 of 1,998 Reviews
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      Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.