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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)
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Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Managers genuinely care and want the best for their team members. Fairly easy to get KPI’s & quotas. Fair pay for BDR role. Solid benefits and wellness reimbursement.

Cons

Hard to be promoted internally, especially going outside of the sales org. More interested in hiring externally. Much lower pay for internal promotions than external new hires. Nepotism is alive and well, high level employees continuously coming and going, most of which have worked with other executives in the past. Butt missing culture… if you want to be promoted, you’ll have to wow the right people and go out of your way to “impress” and prove yourself (even if you have a good record of quota attainment and work ethic. Constant changes in leadership, territories, and alignments. Some folks have it much easier than others. Very difficult to become comfortable and grow in the role.

2.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is okay. Colleagues are good people.

Cons

Upper management has gone down hill since the company went public. They have redacted the best benefit that most people took this job for which is MTO(unlimited time off)+ sick days. When Covid-19 hit the company took our sick days away and moved us from salary to hourly. Constant changes that make things worse. Unclear guidelines for work and unmanageable work load. Talk of forcing US support agents to work holidays.

Viewing 142 - 144 of 1,998 Reviews

Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.