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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,988 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I am more capable of innovation.

Cons

I am a straightforward and honest person.

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Zoom Communications Response
1mo
Thank you for sharing your experience. It’s great to hear that your role has given you the opportunity to innovate and grow your capabilities, and we wish you continued success in your role.
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and quarterly stock vesting

Cons

Bad work life balance and very controlling

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Zoom Communications Response
1mo
We appreciate you taking the time to share your perspective. We encourage you to reach out to engagement@zoom.us to share your experience further. Thank you for your continued dedication as a Zoomie.
3.0
Apr 24, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Zoom had potential and growth. Good skills to pick up

Cons

Depending on manager and which department. Some manager hold power too long and not professional at all. Same goes for some hr people.

avatar
Zoom Communications Response
1mo
Thank you for sharing your experience and for your many years with Zoom. It’s great to hear that you found strong opportunities for growth and skill development during your time with the company. We also appreciate your candid feedback around management and team dynamics. Your perspective shows the importance of ongoing development, accountability, and balanced team structures. Thank you for taking the time to share your insights, and we wish you all the best in your future endeavors.
Viewing 16 - 18 of 1,988 Reviews

Glassdoor has 2,184 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.