Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,184 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 49% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (54) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 287 reviews)); "great benefits and stock options (RSU's)" ((in 195 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Work life balance is good" ((in 86 reviews)); "Pay is good and competitive; generous with promotions." ((in 81 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 47 reviews)); ""There is no 401k match"" ((in 21 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 20 reviews)); "They have redacted the best benefit that most people took this job for which is MTO(unlimited time off)+ sick days." ((in 13 reviews)); "Career growth" ((in 8 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , Alpharetta , California , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,988 total reviews)

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 22, 2026

Great Company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Permanent Work from home setup

Cons

The Senior leadership Executive is a so so and kuripot in giving spiffs and incentives.

Zoom Communications Response

1mo

Thank you for sharing your experience and for your continued contributions over the past few years. It’s great to hear that you value the benefits and the flexibility of a permanent work-from-home setup. We also appreciate your feedback regarding incentives and recognition, and thank you for taking the time to share your perspective.

3.0

Apr 21, 2026

Good benefits, but management and organization need improvement

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits Bonus ESPP Enrollment Office HQ

Cons

Management Organization Hybrid Workstyle Upward Mobility

Zoom Communications Response

1mo

It’s great to hear that you valued the benefits, bonus structure, and programs like ESPP, along with the office environment. We also understand how management, organizational clarity, and career progression play a significant role in the overall experience. We appreciate you taking the time to share your perspective.

5.0

Apr 17, 2026

Excellent local management in Philippines

Business operations manager

Recommend

CEO approval

Business Outlook

Pros

Engaging and empathic leaders in the Philippines Local benefits are competitive in the industry Remote working in Philippines Great vision and culture-setting from CEO and founder

Cons

Limited career opportunities given to Philippines employees Fast paced changes good for customers but bad for employees Senior leadership in US typically last only 1-2 years

Zoom Communications Response

2mo

Thank you for sharing your experience and for your many years of contribution. It’s great to hear that you had such a positive experience with local leadership in the Philippines and found the culture, vision, and remote flexibility to be strong aspects of your time at Zoom. We also appreciate your perspective on career opportunities and the pace of change. As the business continues to evolve, feedback like yours highlights the importance of creating clear growth pathways across regions and supporting teams through periods of rapid transformation. Thank you again for taking the time to provide thoughtful insights.

Viewing 19 - 21 of 1,988 Reviews

Jobs at Zoom Communications

Head of Zoom Phone, AMER

Carrier Relations Engineer

Zoom Revenue Accelerator Sales Specialist

Manager, Applied AI Engineer

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Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

Good benefits, but management and organization need improvement

Excellent local management in Philippines

Jobs at Zoom Communications

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