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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Mar 13, 2025

      good until it wasnt

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay, equity. reputation. experience, IPO.

      Cons

      layoffs. too big for their own self.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you valued the pay, equity, reputation, and experience at Zoom. We understand your feedback about layoffs and the challenges of rapid growth. Your advice on hiring strong managers is appreciated as we move forward. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      5.0
      Mar 12, 2025

      Great Place to work

      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, excellent team, empathetic leadership, great for overall growth

      Cons

      No cons seen so far

      avatar
      Zoom Communications Response
      1y
      We’re thrilled to hear that you enjoy the culture, team, and leadership at Zoom and that you find it a great place for overall growth. It’s wonderful to know you have no cons to mention. We appreciate your ongoing contributions and support. If you ever have any insights or suggestions, feel free to reach out to us at engagement@zoom.us.
      1.0
      Mar 12, 2025

      Toxic work culture

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, & nothing else

      Cons

      No hikes Only layoffs Zero visibility Noone takes accountability Incompatible HR

      avatar
      Zoom Communications Response
      1y
      We understand that your experience at Zoom has been challenging, and we regret to hear about your feedback regarding compensation, transparency, and accountability. Remote work flexibility is something we wish to maintain, but we acknowledge that a supportive and stable work environment is just as important. Your feedback about HR and leadership is important, and we take it seriously. If you’d like to share more or discuss your experience further, we encourage you to reach out to us at engagement@zoom.us. Your contributions are appreciated, and we'd like to hear more about your experience.
      Viewing 190 - 192 of 1,995 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.