ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- Opportunities for growth - Unlimited PTO - New updated offices filled with snacks, a cafe, covered parking, and a gym - Hybrid working model - Stock options

Cons

- Pay - Disingenuous leadership - Turnover do to poor leadership, and poorly trained managers - Executive leadership is struggling to put the right leaders in place - No diversity, and no real interest or commitment to improving minority representation - Turnover due to culture once you look past the pros - Lack of interest in investing in minorities in tech - Struggle with boundaries when not working or on vacation

1.0
Jan 19, 2023

Never Again

Recommend
CEO approval
Business Outlook

Pros

Only the benefits, I guess

Cons

Poor communication with management Leadership does not value employees as individuals Their layoff process is extremely weird

1.0
Jan 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good product that has a strong reputation

Cons

The most disorganized sales organization I have been a part of. Too many people calling into the same account causes chaos. Certain managers use fear tactics.

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ZoomInfo Response
3y
Thanks for sharing your feedback with us. We have grown at an incredible pace over the past two years, hiring over 1,500 new employees and acquiring five companies. As a result, we have not been as strategic as we could have been when it comes to organizing our team structures or building out our processes. We are working to improve this every single day and we’re committed to doing better. Thank you again for taking a moment to share this feedback – it’s very valuable to us. – Brian Vital, ZoomInfo Vice President of Sales Development
Viewing 301 - 303 of 2,203 Reviews

Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.