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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (2,197 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jun 15, 2023

      Fast-paced, thriving company that rewards high achievers.

      Vp, executive recruitment
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined ZoomInfo 2.5 years ago and I couldn’t be happier with the decision. It is a company full of passionate go-getters. The company is extremely fast-paced. I would say that if you thrive in a super fast-paced environment, have a bias towards action, can make decisions where there is a lot of ambiguity, and are a difference maker, then ZI is the right culture for you. There are always growth opportunities for strong performers. So don’t let other reviews scare you if you have an all-in mentality. People who are dedicated and give 110% are rewarded, and soar to great heights here. Additionally, the culture is unlike any I have seen. It feels like everyone is working together to move the company ball forward and additionally, people are also helping you to be successful too. I have never seen such a collaborative, people-focused culture like this before. It is a delivery focused environment so expect to come in & make a positive impact fast.

      Cons

      If you are just looking to get a paycheck and invest 40 hrs a week then ZI isn’t the right company and you won’t last here. ZoomInfo will churn low performers or people who are toxic. It is a low ego environment so if you bring a bad attitude or don't treat people well you won't be here long.

      avatar
      ZoomInfo Response
      2y
      We are so happy that you have enjoyed your time at ZoomInfo. We appreciate your positive feedback on our collaborative and people-focused environment, and we value dedicated team members who make a positive impact. Thank you for being a valued part of our team!
      3.0
      Jun 15, 2023

      High Churn; You're a Cog

      Senior analytics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The data is plentiful, clean, and accessible. It makes doing my job easy, and at times enjoyable. Many of the systems and infrastructure in place are truly best in class. Anyone in analytics knows the value of these fundamentals to your responsibilities and career growth. My ability to work in this data environment has definitely resulted in fast skill growth due to the ability to spend more time on the important stuff rather than data acquisition and cleaning. A great place to work to hone your skills. Get in, do 2 years, and get out.

      Cons

      The culture moved so fast. Too fast. If an idea takes more than 1 day to execute and show results, it won't get support. Some great ideas are also big ideas, which may take time. Unless you're in senior management, you won't be heard and won't get support for these projects. Ideas and direction are very top-down. I really feel like a cog in the machine. The work culture is also insane. You should plan to work 12-hour days at least 3x per week if you want to get promoted to director or above. They preach work-life balance, but their actions around promotions and layoffs speak differently. If you don't give it all, and then some, you won't succeed.

      avatar
      ZoomInfo Response
      3y
      Thanks for leaving a review. We pride ourselves on our thriving fast-paced culture and we absolutely want to hear from our employees who are responsible for making our success happen. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. I encourage you to reach out your HR Business Partner to talk through these concerns. Thank you again for your feedback (and for your hard work at ZI!)
      3.0
      Mar 15, 2023

      Pay is well below industry standards. Great job to get to a closing role fast

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      quickly will move through SDR org if you set your mind to it. Outbound SDRs get paid insanely well, better than 80% of AEs. Easy value prop but way more expensive and competitors are eating our lunch

      Cons

      AE comp is unfair in my opinion. Really low base rate and 90% of deals end up being discounted which hurts it even more.

      Viewing 298 - 300 of 2,197 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,245 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.