ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 10, 2025

Too many changes

Recommend
CEO approval
Business Outlook

Pros

Great product. Great vision Competitive compensation Tech stack is best

Cons

Too many changes Very poor at change management. Hired good people, pivots, fires them within 2 years Lost small and mid market enterprise.market is sustaining on renewals with little or no new business additions. Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result. Company survives from quarter to quarter like any recent IPO. So does your job. You come to work one day and find your boss replaced. Which means you have to start all over again and at some point you begin to wonder what did you even do. I have heard this very often that people are told that if you don't like it leave. This is where the poor change management reflects. Exit meetings I am told are brutal, short and no clear explanation given.for termination. We all wait for the quarter end to see if we will come to work the next day.

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ZoomInfo Response
11mo
Thanks for sharing your perspective. We’re glad to hear you value the product, the vision, the compensation, and the strength of our tech stack. Those are key areas we invest in to stay competitive and deliver for our teammates and customers. At the same time, we recognize your concerns around change and how it's been managed. We’ve made intentional shifts to focus resources where they’ll drive the most impact. That means evolving our org structure and team focus to stay ahead in a fast-moving market. It's not change for the sake of change. But how we lead through that matters, and it’s clear we have work to do in making transitions more transparent. We invite you to share those specific concerns with your leader or HR business partner so it can be a two-way dialogue. We expect a lot from our people because we know the opportunity here is big. That’s not for everyone, and we understand that. But for those who thrive in a high-performance, take-charge environment, ZoomInfo continues to be a place where careers accelerate. Thanks for weighing in on your experience. We’re committed to getting better at how we support that journey, especially during times of change. - Chad Herring, Chief Human Resources Officer
Viewing 328 - 330 of 2,203 Reviews

Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.