Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 109 reviews)); "Good pay and my life changed a lot after joining here." ((in 103 reviews)); "good benefits and perks" ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 73 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 41 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Apr 30, 2025

Great company to work for

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

environment, benefits, work life balance, management

Cons

high expectations which is good too

ZoomInfo Response

1y

Thanks for the great review! We’re glad you’re enjoying the environment, benefits, and support from leadership—creating that balance is a big priority for us. We know our expectations are high, and we appreciate that you see it as a positive. At ZoomInfo, we believe in pushing each other to grow while giving everyone the tools and flexibility to succeed. Thanks for being part of the team and for leaning into the challenge!

5.0

Apr 29, 2025

An opportunity to be taken

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

-Training from dedicated managers, as well as talented colleagues -Accelerated career progression -Friendly office culture

Cons

-Sales can be challenging -Can be stressful at times

ZoomInfo Response

1y

We’re thrilled to hear you’ve experienced strong training, rapid career momentum, and a supportive team culture early in your journey. We know sales can be both exciting and demanding. That’s why we invest in hands-on coaching, peer learning, and a culture that pushes without micromanaging—just like you described. It’s all part of our belief that when you bet on yourself, we’ll equip you to get to impact, fast. Appreciate your feedback and your ambition. We’re excited to see how far you’ll go.

5.0

Apr 29, 2025

Dynamic workplace

Program manager

Recommend

CEO approval

Business Outlook

Pros

Moving fast and learn alot

Cons

Often changing processes every quarter

ZoomInfo Response

1y

Thanks for your review! We're glad to hear you value the fast pace and learning opportunities at ZoomInfo—getting to impact fast is what we’re all about. We understand that frequent process changes can be challenging, and we’re always working to balance agility with clarity. Your continued contributions over the past few years mean a lot—thanks for being part of the journey.

Viewing 361 - 363 of 2,203 Reviews

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Jobs at ZoomInfo

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Sales Development Representative – Enterprise

Sales Development Representative, New Business Inbound

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Sales Development Representative, New Business Enterprise

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for

An opportunity to be taken

Dynamic workplace

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo