Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 226 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 119 reviews)); "Good pay and my life changed a lot after joining here." ((in 94 reviews)); "•Good Benefits Package" ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "No work/life balance" ((in 75 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "Cutthroat, Disingenuous Management, Long Hours, Poor Work Life Balance, Favoritism" ((in 12 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Apr 28, 2025

Overworked underpaid!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Product is easy to sell

Cons

Base pay is awful I’d like to think that a billion dollar company could provide more

ZoomInfo Response

1y

Thanks for your honest feedback and for your continued commitment over the past few years. We’re glad to hear you find the product strong and easy to sell—as you know, that’s something we’re proud of and continue to invest in. Re: base pay and management styles, we actively review our compensation structures to ensure they stay competitive and aligned with the value our teams deliver. As for micromanagement, we’re focused on coaching leaders to strike the right balance between support and autonomy—something we also emphasize in our training and onboarding for new team members. Hopefully there is a balance you and your manager can reach together. Your input helps us continue to evolve, and we appreciate you being part of the journey.

4.0

Apr 28, 2025

Zoominfo

Senior devops engineer

Recommend

CEO approval

Business Outlook

Pros

Nice environment Good people Salary is OK

Cons

The corporate bureaucracy chokes! The internal politics are annoying.

ZoomInfo Response

1y

Thanks for taking the time to share your experience—and for being with us for several years. We're glad to hear you’ve had a positive experience with the environment, team, and compensation. We hear your concerns around bureaucracy and internal politics. We encourage you to speak with your manager about specifics, especially since a lot of our colleagues cite the lack of red tape and bureaucracy as hallmarks of our culture. Thanks again.

4.0

Apr 26, 2025

Good enough

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good culture with good people

Cons

Not a great work life balance

ZoomInfo Response

1y

Thanks for your 6 years of service! We agree that our people and culture are top-notch. We're sorry to hear that work-life balance isn't what you'd like it to be. Our employees’ wellness is extremely important to us – open PTO, flexible working hours, and wellness resources are available. We also encourage you to talk to your managers about setting boundaries to establish the balance you need. Let's get to 6 more years together.

Viewing 364 - 366 of 2,203 Reviews

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ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overworked underpaid!

Zoominfo

Good enough

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Jobs at ZoomInfo