ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I liked the people I worked with

Cons

there was a lot of micromanaging

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ZoomInfo Response
1y
Thank you for sharing your experience and feedback about your time as an SDR at ZoomInfo. We're glad you valued the relationships with your colleagues. We think they’re pretty great too. We also appreciate your candid thoughts on management styles. We're actively investing in sales leadership and enhancing our SDR Academy to prioritize mentorship and professional development over micromanagement. Our program provides structured onboarding, hands-on experience with our GTM Intelligence Platform, ongoing coaching, and clear paths to advancement. Today's SDRs at ZoomInfo are supported by industry-leading tools, data-driven insights, and a collaborative environment designed to foster growth and career success. We're committed to building a workplace where sales professionals can thrive with the right balance of independence and support, so thank you for helping us continue to reflect and improve.
2.0
May 1, 2025

Lost direction

Recommend
CEO approval
Business Outlook

Pros

Globally distributed workforce, good tech stack, good comp.

Cons

It looks like the company lost direction, with too many changes and many immature leaders running the show. Their stock price is going to gutters. They are too pricey for the customers. They have too many people to do the work.

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ZoomInfo Response
1y
Thank you for taking the time to share your feedback and for your contributions to ZoomInfo over the past 4 years. We appreciate your recognition of our global team, strong technical foundation, and competitive compensation. I want to address the concerns you've raised about direction and leadership. While change can create questions, ZoomInfo has actually sharpened its focus as the category-defining leader in B2B Go-to-Market (GTM) Intelligence. Our recent launch of our GTM Intelligence platform demonstrates this clear direction, unifying our solutions to help over 35,000 companies find, convert, and grow their customer base more efficiently. No other company has the breadth and depth that we do in this space. Our platform delivers measurable ROI for customers. Our AI-powered platform now provides access to over 100M companies and 500M contacts, enriched with buyer intent, hiring data, and tech intelligence, delivering value that justifies the investment. While market conditions may fluctuate, our focus remains on building long-term value through innovation and customer success. We continue to invest in our platform, our people, and our future, guided by a clear vision of modernizing how businesses go to market. We value transparent feedback, both private and public, and use it to continuously improve. Thanks again for sharing your perspective.
1.0
May 1, 2025

Go there to spoil your career

Recommend
CEO approval
Business Outlook

Pros

No Pros - It is a company with zero employee centricity, no strategy and no future

Cons

No work life balance - long hours in night is given i.e. taken for granted Strategy changes like it is just casual conversation, in the morning they celebrate reaching 500 employees and in the evening same day they fire 100 employees.

Viewing 358 - 360 of 2,203 Reviews

Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.