Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 109 reviews)); "Good pay and my life changed a lot after joining here." ((in 103 reviews)); "good benefits and perks" ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 73 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 41 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Apr 25, 2025

Decent Company

Customer onboarding manager

Recommend

CEO approval

Business Outlook

Pros

Amazing place for growth and experience.

Cons

Kind of micromanaging at times, only US based customers

ZoomInfo Response

1y

Thanks for sharing your thoughts! We're glad to hear you’re finding ZoomInfo to be a great place for growth and experience. That’s exactly what we aim for. As for your point about micromanagement—feedback like this helps us continually improve. One way we’re working to strike the right balance is through the training and onboarding we offer to new team members. From day one, we focus on giving people the tools, context, and confidence they need to work autonomously and succeed. The goal is to build trust through clarity, so every team member feels empowered while staying aligned with our high standards. Appreciate you being part of the journey and helping us get better!

1.0

Apr 25, 2025

Avoid this company at all costs

Account manager

Recommend

CEO approval

Business Outlook

Pros

Not many pros @ ZI aside from pay and name recognition within a highly competitive industry.

Cons

ZoomInfo is a complete nightmare. They heavily abuse at-will employment terms, and will terminate employees without cause. Management is highly political, and job performance does not always appear to be the driving factor in decision-making. Leadership—particularly the CEO—has a "just do your job" approach (a direct quote), and often comes across as standoffish when employees raise questions or concerns. While the company promotes an “unlimited PTO” policy during the hiring process, the reality includes regular blackout periods—specifically the last 5 business days of every month and the last 10 business days of the year—which frequently overlap with major holidays. Overall, the culture can create a high-stress, uneasy environment where many employees feel constantly on edge.

4.0

Apr 24, 2025

great job

Mid market account executive

Recommend

CEO approval

Business Outlook

Pros

great team, great product, great commission plan if you learn how to work it.

Cons

not enough pipeline to get past quota. most of the up-market reps are missing their number and the SDR org is still in an churn and burn SMB mindset

Viewing 367 - 369 of 2,203 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Sales Development Representative, New Business Mid-Market

Senior Software Engineer

Principal Software Engineer

Sales Development Representative, New Business Enterprise

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent Company

Avoid this company at all costs

great job

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Jobs at ZoomInfo