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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,203 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      2.0
      May 9, 2023

      Employee retention is not a priority for management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most employees are hard-working and the culture is good overall.

      Cons

      - Management has been mistreating employees left right and center since the tech crisis started. They promised there won't be layoffs, but 2 weeks later they laid off a bunch of people, without acknowledging it, taking responsibility for it, or even informing everyone. - Recently management mandated everyone within 30 miles of an office into the office 3 days a week. Including employees who were hired as remote employees. Employee retention is clearly not a priority for them at this time. All of my colleagues are VERY upset about this change, which is likely to result in the company being able to only hire engineers who have no other choice. - The offices themselves are operated very poorly and are located in tier 3 markets with a long commute. They stopped even providing lunch on office days. - Benefits are definitely below market for a tech company, as is compensation. - The company definitely struggles to attract top engineering talent, which they do not seem to be particularly concerned about. - Top management is highly disorganized and goals are changing on a weekly basis, literally.

      avatar
      ZoomInfo Response
      3y
      Hey there, Chad Herring here, CHRO of ZoomInfo. I appreciate that you care enough to jot down your experience. Employee retention is absolutely a priority for us and sometimes, we have to change team sizes. Some teams shrink while others grow to match our strategic priorities – just like what happened in January. And whenever we do have to decide to exit someone involuntarily, my team reviews and approves to make sure it's based on objective criteria. In our Return to Office announcement, we stated that if someone was hired fully remote, they can stay fully remote. If someone applied to and was approved to be fully remote while they were working here, they can also stay fully remote. Furthermore, our company goals only adjust twice per year to best hit our strategic goals. Thanks again for taking the time to leave feedback and don’t hesitate to reach out to me if you have any additional thoughts on how we can do better.
      5.0
      May 2, 2023

      Supportive Culture and Mega Growth Opportunity

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone at the company is friendly and willing to help out. There is healthy competition that makes it fun within teams. My favorite is that they lay out several paths that you can go down to succeed. From someone working in startups his entire life, the structure is super clear which sets expectations from the start. Not only do you have a great system for moving up, but you have the opportunity to move laterally in the company as well. Zoominfo puts a heavy emphasis on promoting from within and giving you the role that best suits your skills so you can be of the highest value to yourself and the company.

      Cons

      My first time being in a corporate office in my life and it's a bit overwhelming at times. Sometimes hard to focus in the office. It's a hybrid role so only 2 days a week so not that bad.

      avatar
      ZoomInfo Response
      3y
      Thank you for your feedback. We're so happy to hear you're loving it here at ZoomInfo. Benchmarked against the industry standard, we excel in mobility and career growth so we appreciate you sharing your experience. If you have any additional thoughts on how we can be even better, feel free to contact us at HRfeedback@zoominfo.com or reach out to your HR Business Partner
      2.0
      Mar 3, 2023

      Not the best not the worst

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people. Surprisingly phenomenal health care, but it’s a bit pricy.

      Cons

      Lack of transparency from management. Hostile environment towards women. Probably the worst WLB I’ve had in my career. Pay is ok.

      Viewing 370 - 372 of 2,203 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.