ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)
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Henry Schuck

76% approve of CEO

63% positive business outlook

Reviews by job title

472 reviews

Reviews about "Compensation"

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4.0
Oct 7, 2021

Great fast growing company!

Recommend
CEO approval
Business Outlook

Pros

Zoominfo is a great company to work for, cares about their employees and is seeing lots of growth. They have great healthcare and salaries are competitive. You also get easy access to speak to leadership and management to learn from them and they support your growth.

Cons

There are some growing pains of not having enough people for growth rate and the company being so new processes are still being worked out.

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ZoomInfo Response
4y
Thank you for your feedback. Employee growth is very high on our priority list. We believe in promoting from within wherever possible, and encourage employees to chart a course to their ideal fit, even if that means lateral movement. Our leaders and managers are bought into this as well, which is why they make themselves readily available to their teams. It’s also very important to us that we support our employees’ overall wellness, and we’re happy to hear your feedback on our benefits and compensation! Thank you for your suggestions on how to improve the employee experience. We’re currently exploring multiple avenues to broaden our Corporate Social Responsibility efforts, and we’ll ensure these ideas are considered. Regarding tuition assistance and fitness stipends, these are ideas that have been on the docket for discussion as we grow. We can’t make any promises, but please know your suggestions are being considered. If you have any additional feedback or suggestions, please feel free to reach out to HRfeedback@zoominfo.com. – Alyssa Lahar, Chief Human Resources Officer
1.0
Sep 28, 2021

Toxic Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are smart and kind colleagues, my pay was at market rate, and they have a good tech stack

Cons

- Work/life balance doesn't exist: I worked 80-100 hours per week despite actively working with my manager and VP on prioritizing asks from other cross-functional teams. Unlimited PTO looks good on paper, but there are black out periods (in December 2020, sales and marketing weren't allowed to take time off) and unmovable deadlines meant I had to over-work on other days, negating any time I took off. - Poor executive leadership: The executive team isn't well aligned, they had unrealistic deadlines, and they yell and berate you in front of others. - High churn of amazing people: I saw great people get burned out, snap, or could not justify sustaining their way of work at ZoomInfo in the long-term because of the toxic environment created by the above two points. - Healthcare benefits are poor: For the Greater Boston area, coverage was so terrible that I switched to my husband's health insurance.

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ZoomInfo Response
4y
Thank you for taking the time to leave this review. I never like to hear that an employee left ZoomInfo on bad terms. With regard to your work/life balance, 80-100 hours is not typical of ZoomInfo and I am sorry that was your experience. I also want to be clear that we absolutely do not tolerate bullying or harassment of any kind. If you would like to reach out to discuss what you experienced, I would be more than happy to speak with you personally. I would like to address your points about turnover and healthcare coverage as well. The talent ecosystem of mid- to large-sized SaaS companies, as well as the current economy and job market, means that hiring is extremely fast-paced and competitive, and can lead to a perception of churn. However, I’m happy to report that our turnover is actually below the industry benchmark. And although our benefits offerings are already great for our industry, we are making incremental improvements every single year. We keep extremely close tabs on the types of coverages our employees need for themselves and their families, as evidenced by our expanded Vision, Dental, and EPO healthcare plan options for this year – with even more improvements on the way for 2022! Thank you again for taking the time to leave your thoughts. – Alyssa Lahar, Chief Human Resources Officer
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