ZoomInfo reviews

3.8

73% would recommend to a friend

(2,208 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Dec 6, 2024

Eh…

Recommend
CEO approval
Business Outlook

Pros

Can be left alone if you’re good

Cons

You will work at ZoomInfo

3.0
Dec 5, 2024

Very fast-paced and cut-throat

Recommend
CEO approval
Business Outlook

Pros

great product and mid-market/enterprise fit

Cons

too expensive for SMBs, unhealthy deals that higher-ups pressure but end up churning and not paying

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ZoomInfo Response
1y
Thanks for sharing your feedback. ZoomInfo is a great fit for businesses of all sizes. In Q3 2024, we accelerated our shift up-market by growing both our $100k and million dollar plus customer cohorts. Regarding churn and payments, we hear what you're saying, so we deployed a new business risk model and up-front pre-payment structure in Q2 2024 that is successfully reducing write-offs, and expanded it in the second half of the year.
3.0
Dec 3, 2024

Fast paced environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy product to sell. Leadership is very helpful.

Cons

High turnover for sales employees

avatar
ZoomInfo Response
1y
Thanks for weighing in on your experience with our leadership team and product. Hope you're crushing Q4!
Viewing 472 - 474 of 2,208 Reviews

Glassdoor has 2,256 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.