ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Sep 4, 2013
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is a great company for software development. ZoomInfo offers challenging work using up to date and interesting technologies. It is a great place to develop new skills and gain experience in some of the "hot" industry technologies. There are a lot of great employees here that are more than willing to share their own knowledge, encourage employee growth, and have fun in the process. ZoomInfo is attempting to tackle some very difficult problems that will push you as a software developer. Additionally, the work/life balance is fantastic and management is very easy to work. A number of the managers at Zoom were previously developers at Zoom, so they have a great understanding of the challenges presented in the work here.

Cons

The challenges presented by the problem space that ZoomInfo is attempting to solve are substantial. This means that as a software developer here, you will be expected to push yourself, work hard, and solve problems. There are plenty of resources here to guide you, but it is an expectation that employees will work hard at problem solving and develop skills over time to tackle issues presented by challenging projects. Also, as a small agile company, Zoom tries to react to changes in the marketplace. As a result, software developers may find themselves facing shifting priorities. This has been improved recently as Zoom appears to be better understanding and focusing on specific, concrete goals.

3.0
Aug 25, 2012

Good company, good technology, hampered by unstable leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zoom has some really dedicated people and they do some really interesting stuff. The sales team is focused and determined, engineering and IT are really smart people who get along and seem to do really good work.

Cons

All decisions need to be approved by the CEO, Jonathan Stern, who is quick to make judgements and slow to correct bad calls. He seems really unstable, first asking for things one way and then saying he wanted them another way all along. I see a lot of turn over and it all seems related to the CEO's temper.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The Product is the most accurate on the market and it's needed to fuel sales teams GTM motion

Cons

There is no work life balance, its a sales sweatshop

avatar
ZoomInfo Response
5d
Hearing that our product is the most accurate on the market and a genuine enabler of the sales motion is exactly what we're building toward, so that means a lot. On the work-life balance concern, I take that seriously and want to understand it better. I do want to address the "sweatshop" characterization directly, though. That's a significant accusation and one I don't think reflects the environment we've built or the standards we hold ourselves to. If that was genuinely your experience here, I'd welcome the chance to understand what drove it. Please don't hesitate to reach out. I wish you the best in your next chapter. – Stephen Antuna, ZoomInfo SVP of Account Management
Viewing 520 - 522 of 2,215 Reviews

Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.