Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,263 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 217 reviews)); "Culture is great and they promote from within." ((in 167 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 121 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "Great benefits and truly talented teammates." ((in 85 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "No work/life balance" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 39 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Jun 30, 2026

Could be Worse

Ta coordinator

Recommend

CEO approval

Business Outlook

Pros

Career Growth, Co-workers, in office vibes

Cons

Shady business practices, mass layoffs out of the blue while SLT makes bank, etc.

ZoomInfo Response

5d

Thank you for the feedback. Career growth, strong coworkers, and a great in-office culture are things we invest in deliberately, so I’m happy to hear it’s paying off. Regarding the recent restructure, we understand it was disruptive, and we don't take that lightly; however, we believe we’re moving forward on the right path. I want to address your “shady business practices" characterization as well. If you’ve witnessed conduct you believe is unethical, I strongly encourage you to use our internal ethics reporting channels or contact me directly. That's exactly what those mechanisms exist for, and every report is taken seriously. Vague allegations on a public forum don't give us anything to meaningfully act on. We're committed to being a company people are proud to work for, and that means holding ourselves accountable when the criticism is fair, and addressing it head-on when it isn't. – Chad Herring, ZoomInfo Chief Human Resources Officer

3.0

Jun 27, 2026

Decent pay but demanding with poor communication

Business operations manager

Recommend

CEO approval

Business Outlook

Pros

Decent compensation and managers, hybrid environment

Cons

Demanding, leadership and product changing direction a lot with limited communication. Stock sucks

ZoomInfo Response

6d

Thank you for the feedback. We're glad the compensation, managers, and hybrid setup are working for you. Regarding communication, as a company navigating a rapidly shifting market, we do pivot quickly, and we know that those shifts can feel disorienting, especially for people not wired for change. We're committed to making sure we share the context behind future pivots to help the team through change. Ultimately, we believe in where we're headed and are focused on executing. – Jennifer Creticos, ZoomInfo Chief Business Officer

3.0

Jun 15, 2026

Helpful mid-level managers, but senior leaders are out of touch

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Understanding and helpful mid-level managers.

Cons

Out of touch senior managers.

Viewing 523 - 525 of 2,215 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Customer Solutions Analyst II

Forward Deployed Data Engineer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Could be Worse

Decent pay but demanding with poor communication

Helpful mid-level managers, but senior leaders are out of touch

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo