Pros
For context, I've been at ZoomInfo a few years now, so I've seen a great many things here in that timeframe. Use that as a reference point as you read this review.
High Standards - This IS a place where, should you come join us, you are expected to work extremely hard. However it's NOT hard work simply for the sake of working hard, but hard work because that IS what it takes to be number #1 in our industry. We are building a business that is growing at ~50% a year and doing so profitably. That doesn't just happen. It requires hiring smart people, challenging them with interesting work, giving them opportunities to succeed, and rewarding them for doing so. What that means practically is that we have high expectations for everyone here: ourselves, our peers, and our managers. I personally like that environment, but I realize it is not for everyone. However, in my mind, such an environment is certainly a PRO. I've been in a place that was not growing and where the culture was less energetic, and I would not go back to such a situation. It is much better to be at a place that is growing than one that is not.
Support - We also care about each other here. I have personally seen team members and executives step in with their personal money to help out an employee who suffered a near devastating tragedy. What really struck me was not necessarily that people chipped in, but that people who didn't even know this person chipped in, purely out of the goodness of their hearts. I will also say that, across multiple managers, I have always felt supported in my career and acknowledged for my contributions to my team and to the firm.
Opportunity - There are so many opportunities here. Related to my first point, our rate of growth affords us the luxury of constantly generating new roles and career opportunities as new challenges arise across the business every day. I literally have seen whole new teams spun up practically overnight to enable us to respond to market changes, just like I've seen dozens (yes, dozens) of new roles created in my time here as well. These new teams and roles provide a myriad of paths for people to take in the firm, and I've seen people accelerate their careers by doing so.
Career Growth - I can personally say that I am in a much better place career-wise than I was before I joined ZoomInfo. I feel as if this place is a "finishing school" for how to be a high performing SaaS company in our present day economy, and I am thankful to be a part of it. I personally know people who have left for other SaaS companies who have told us that what they learned here put them so far ahead of their peers in their new roles, which I think is one of the best compliments there is.
I will say in conclusion that I believe personal narratives are the gold standard for reviews such as these. As such, I have recommended to friends that they join this company (and they have), so hopefully that indicates that I am practicing what I am preaching.
Cons
We have flaws, just like everyone else.
Facilities - Our facilities are really not very nice. They certainly suffice, but I think we can be better than that. Though this might be less important in a more remote working world.
Workloads/stress - This is a corollary to the PRO I talked about above. We as a firm could probably be a bit more cognizant of the stresses people feel here, but I think to some extent it also what one signs up for. So this is probably more about making sure people understand that things will be intense here when they come onboard, so that they are not surprised when it actually occurs.
