Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 228 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 120 reviews)); "•Good Benefits Package" ((in 98 reviews)); "Good pay and my life changed a lot after joining here." ((in 88 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 17, 2021

Great place to work

Commissions analyst

Recommend

CEO approval

Business Outlook

Pros

- interested in personal development - plenty of learning opportunities - hands on approach

Cons

None currently as I write this

5.0

Feb 23, 2021

good company to work

Software developer

Recommend

CEO approval

Business Outlook

Pros

amazing benefits, vacation, and benefits

Cons

Salary compensation is average based on work

ZoomInfo Response

Thanks for calling out our amazing benefits and PTO package! Our employees' wellbeing is so important to us, and we're proud to be able to offer strong benefits and unlimited PTO. At ZoomInfo we work hard and hold ourselves to high standards, so taking time to relax and recharge is key! Thanks again, and if you have any additional thoughts or feedback, feel free to reach out to the employee experience team or your HR business partner. -Paige, Employee Experience

4.0

Feb 17, 2021

Fast paced, high growth potential

Data scientist

Recommend

CEO approval

Business Outlook

Pros

stimulating and motivating culture, great people, rapid company growth, opportunity for professional ascent

Cons

growing pains of fast growth; tech debt, no investment in long-term solutions

ZoomInfo Response

Thanks for taking the time to leave feedback. Our talented, motivated employees are the key to our success and rapid growth. We're currently working on rolling out new structures and processes within our technical functions to ease the growing pains you mentioned. If you have any suggestions or ideas for process improvement, we hope you will speak up as we empower our employees to ideate and implement positive change! -Paige, Employee Experience

Viewing 598 - 600 of 2,217 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Sales Development Representative, New Business Enterprise

Sales Development Representative, New Business Mid-Market

Integrations Support Specialist II

Customer Solutions Analyst II