ZoomInfo reviews

Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management

Thank you for being direct, and your kind words about your teammates and our internal AI adoption strategy. Your "constant pivots" criticism is heard, and while some of that is genuine responsiveness to a fast-moving market, we also know that pivots without enough context or communication can feel destabilizing rather than strategic. On the stock, we're not going to sugarcoat market realities, but we do believe in the trajectory we're building toward. We're sorry the experience didn't match what brought you here, and we'd welcome the chance to understand more about where we fell short. Feel free to reach out to your HR business partner or your direct manager if you'd like to discuss further. My door is always open as well. – Chad Herring, ZoomInfo CHRO