Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 224 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 100 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 18, 2024

Zoominfo is indeed a great place to work!!!

Web applications penetration tester

Recommend

CEO approval

Business Outlook

Pros

very allowing work-life balance promotion options ability to make a difference - and be noted for that great people!!!

Cons

more of a mature saas enterprise and less like a high-tech company

4.0

May 17, 2024

salary

Software engineer

Recommend

CEO approval

Business Outlook

Pros

flexible work culture good environment

Cons

no specific cons at this place

2.0

May 15, 2024

Recommend looking elsewhere

Corporate account executive

Recommend

CEO approval

Business Outlook

Pros

Product is recognizable and market leading, resources and support systems for reps are established, great training and professional development opportunity.

Cons

Most reps are very unhappy. The router system is very shady and creates great disparity between reps. Difficult to make good money due to the "cash collected" aspect of the comp plan. Market increasingly saturated and ZoomInfo has lost its step.

ZoomInfo Response

2y

Thank you for sharing your thoughts on your experience with us. We're pleased to hear that you appreciate our market-leading product and the resources available to support your professional development. Your feedback is important to us, and we're continually reviewing our processes to ensure fairness and effectiveness. Our cash-collected approach is designed to align our incentives with actual revenue received. With the launch of our new AI-Powered ZoomInfo CoPilot this month, we are excited to see this game-changing GTM solution in the hands of our customers. We predicted nearly half of beta users' existing pipeline and doubled their sales opportunities. And what sets ZoomInfo’s Copilot apart from any other solution in the market is that it is sitting on top of our AI-ready trusted data foundation that drives decisions, personalization, and confidence. If you have any further suggestions or concerns, please don't hesitate to reach out to your Human Resources Business Professional.

Viewing 670 - 672 of 2,217 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Sales Development Representative - Mid Market Customer

Integrations Support Specialist II

Software Engineer III

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Zoominfo is indeed a great place to work!!!

salary

Recommend looking elsewhere

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo

ZoomInfo reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

ZoomInfo reviews FAQs

Jobs at ZoomInfo