Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 228 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 120 reviews)); "•Good Benefits Package" ((in 98 reviews)); "Good pay and my life changed a lot after joining here." ((in 88 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 19, 2024

A great place to work and grow.

It engineer

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is fantastic work. The company gives a lot of opportunities to develop and learn new things. The managers always inspire you to do new things and develop yourself.

Cons

There is not too much transparency about the company

4.0

May 19, 2024

Amazing Benefits, Good people, Typical Corporate World

Technical implementation manager

Recommend

CEO approval

Business Outlook

Pros

Incredible benefits, strong Employee Resource Groups, funding for "people experience," some flexibility and rewards for folks who fight for WFH status - but there are great limits to this. Very progressive options for marginalized groups of folks, such as BIPOC, womxn, and LGBTQIA+ folks. PTO is great - flexible and managers are extremely supportive of taking the PTO you need. Training is outstanding for CX roles.

Cons

#corporateamericandream. No different from working at any other corporation in a lot of ways, ZI is still subject to glorifying the idea of "in-office culture" - which often means occasional doughnuts, happy hours, and catered lunch sometimes. Working from home is so undervalued, its deeply disappointing. So food is the great incentive to going into the office. It's also a predominantly white and male corporation outside of customer experience (less than 4% BIPOC). Also, and this is a biggie, almost all C-level leadership are men. And pay scale is lower than the average across other corporations.

5.0

May 19, 2024

Great place to start a career

Sales developement representative

Recommend

CEO approval

Business Outlook

Pros

Everyone wants everyone to succeed. You will gain tons of sales skills and will set you up for success later in career.

Cons

Long hours, but I didn't mind.

Viewing 667 - 669 of 2,217 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Senior Software Engineer, Mobile Tech Lead

Senior Software Engineer, Mobile Tech Lead

Senior Software Engineer, Mobile Tech Lead