ZoomInfo reviews

3.8

72% would recommend to a friend

(2,217 total reviews)
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Henry Schuck

76% approve of CEO

62% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Apr 8, 2024

Toxic workplace in MM

Recommend
CEO approval
Business Outlook

Pros

Great compensation - both base and commission Market leader for product Upward mobility

Cons

Unfortunately in the last 90 days, leadership has become laser focused on certain activity goals, and mid level management has turned this into new policies that are not conducive to a positive, great place to work. Our unlimited PTO policy has not been changed, but HR has told our managers that individuals can not take more than 20 days of PTO (including sick time). Not only do they not have to pay you out on accrued sick time, now they are limiting the time off (and this doesn’t include blackout dates for EOQ and the holiday season). Not sure why we have unlimited PTO, but then are getting rejected on requests bc we “took too many days”. I would understand if you were on a performance plan or close, not if you are considered a top performer. There has always been some level of micro-management, but the latest set of initiatives and policies feel as though they are watching your every move. It does not feel like there is any level of trust, even with high performers who are at the top of the leaderboards and should have earned the trust. Many of us are unhappy, and looking for new roles, which is truly unfortunate because when there is not as much micro-management, this truly is a great place to work. I hope my review will force some action from management to take a look at the micro management happening, making mid market R&G a toxic place to work.

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ZoomInfo Response
2y
Thank you for taking the time to share your feedback. We're glad to hear that you've found aspects of your experience at ZoomInfo, such as compensation and opportunities for advancement, to be positive. However, we're concerned to learn about your experience with recent changes and the impact they've had on your perception of our workplace culture. In terms of our PTO policy, it covers Flexible Time Off (FTO), Paid Time-Off (PTO), Paid Sick Leave. You should be giving adequate advance notice to take FTO in accordance to our guidelines. Accrued paid sick leave in excess of 40 hours will not roll over into the next calendar year and unused paid sick time will not be paid out at the end of employment with the company which is the standard. Additionally, Great things are happening at ZI! It’s been an incredible journey since we went public in 2020, in the middle of a pandemic. And as you know. in about a month, we are launching a new AI-powered GTM game changer, ZoomInfo Copilot, that will make every seller the best seller. Our teams are laser-focused on first and foremost delivering a great product and then making sure that our Go-to-Market teams are armed with the right talk tracks, the right decks, the right accounts, and the right pricing and packaging to really accelerate our growth rates. Everyone is a part of this project - no matter what role you are in - and this is the future for us. Thank you again. Your input is invaluable as we work towards creating a better experience for all our employees.
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Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.