Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,267 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 229 reviews)); "Culture is great and they promote from within." ((in 171 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 119 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "No work/life balance" ((in 73 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,219 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 8, 2024

Good place to work at

Sales compensation analyst

Recommend

CEO approval

Business Outlook

Pros

Good management and employee friendly, good work life balance

Cons

Nothing to point out at the moment

5.0

Apr 5, 2024

I have loved it so far!

Director

Recommend

CEO approval

Business Outlook

Pros

flexibility, managers support, career growth

Cons

N/A I have enjoyed it so far

1.0

Apr 4, 2024

The worst job I have ever worked in my life / this company is a SCAM

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

-I wish there were pro's I had one manager that was really nice. Unfortunately I had 6 managers in the 6 months I worked.

Cons

-They made goal three times as high and call volume impossible, would micromanage every hour to make sure you were making the calls, and if you didnt hit goal they got rid of you with a PiP-they tell you the Pip is for your improvement-it's not, LOOK immediately. - Before I quit I had 6 different managers in the short time -I messaged the VP to thank him-never said a word back to me, but creepily looked at my linkedin NUMEROUS times -I have never worked for a more poor organization, was hired to be in office one day they ramped it up to four days and went back to remote capabilities (again this was a tactic that got 4 people to quit on my team) - I had a mom with 2 young kids on my team they put on a plan, she was crying every night. - they took away unlimited PTO and they took over Overtime capabilities -THE OTE IS A SCAM!!

ZoomInfo Response

2y

We appreciate you taking the time to share your feedback. Your concerns regarding management turnover, goal setting, and work-life balance are taken seriously. We understand the importance of consistent leadership and clear expectations, and we regret any miscommunication or changes that may have impacted your experience negatively. Regarding the changes in PTO, we understand that changes in these areas can be disruptive and challenging for employees. The decision to implement these changes is rooted in our commitment to enhance and streamline ZoomInfo's operational processes. This transition aligns with our goal to accurately track daily work hours, ensure efficient team operations, and facilitate better planning for overtime. It also aligns with industry standards and best practices. The recent changes to our RTO model was based on employee feedback and give tenured and high-performing in-office employees more location flexibility. This has been well received! We are committed to addressing your concerns and encourage you to reach out to your Human Resources Business Partner to discuss your concerns in more detail to help us improve. Thanks again for your contributions to ZoomInfo!

Viewing 712 - 714 of 2,219 Reviews

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Good place to work at

I have loved it so far!

The worst job I have ever worked in my life / this company is a SCAM

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