Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,238 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 221 reviews)); "Culture is great and they promote from within." ((in 165 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 111 reviews)); "Great benefits and equity." ((in 97 reviews)); "Good pay and my life changed a lot after joining here." ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "No work/life balance" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 36 reviews)); "Cutthroat, Disingenuous Management, Long Hours, Poor Work Life Balance, Favoritism" ((in 14 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Jan 7, 2026

Good to learn BDRing can be challenging/long to promote into a closing role

Outbound business development representative

Recommend

CEO approval

Business Outlook

Pros

Good people. All the people/tools to learn Money is above average when performing well

Cons

Promoting bad BDR is very difficult they prefer to hire externally.

ZoomInfo Response

5mo

Thank you for sharing your experience as a BDR and for recognizing our people, tools, and earning potential. We know that promotion timelines and the balance between internal mobility and external hiring are critical to career growth, and we are continually evolving our sales career paths to create clearer opportunities to move into closing roles. Your perspective helps us refine how we support BDRs who want to grow their careers and get to impact fast. Wishing you all the best in your next chapter. – Sean Dwyer, ZoomInfo VP of Business Development

3.0

Jan 7, 2026

Below Average Pay, Above Average Expectations

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Acess to technologies to help with the role - Top company in their industry

Cons

- aggressive to nearly out of reach quota targets - internal favoritism is blatant and not able to be brought up - very cliquey culture

1.0

Jan 6, 2026

An unfortunate shell of its former self

Sales development

Recommend

CEO approval

Business Outlook

Pros

-Fast paced -Good people -Fantastic Tech Stack w -Surrounded by a lot of talented people

Cons

A complete shell of what ZoomInfo once was. During 2021-22 the company was the premier player in the space. The IPO was very exciting and a massive milestone but things quickly changed. A massive disconnect formed between CEO and business development, useless “innovation” and no clear angle for our teams to provide useful meetings for revenue. Senior BD lost focus on revenue and switched to empty KPIs and metrics to fulfill their own numbers. During this, our competitors filled gaps and caught up to us and even passed in many ways. I would highly consider what sort of sales environment you thrive in before looking at this company. -Pay dropped fast below industry standard -Boiler Room Sales -0 work/life balance if you want to get promoted -People are jumping ship faster than ever Very unfortunate, hopefully they can’t turn it around..

ZoomInfo Response

5mo

Thank you for taking the time to share such detailed feedback and for the years you invested with ZoomInfo. We are glad you experienced our fast pace, strong colleagues, and powerful tech stack. We also know the last few years have brought change, and we are focused on creating a world-class employee experience. Today we are shipping some of the most innovative products in our history, and our latest results reflect consecutive quarters of growth. – Jennifer Creticos, ZoomInfo Chief of Staff

Viewing 136 - 138 of 2,190 Reviews

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Jobs at ZoomInfo

Senior Software Engineer

Senior Manager, Product Management

Principal Software Engineer

Senior Software Engineer

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good to learn BDRing can be challenging/long to promote into a closing role

Below Average Pay, Above Average Expectations

An unfortunate shell of its former self

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Jobs at ZoomInfo