ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jan 2, 2026

Overall Positive Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good benefits -Competitive Salaries -No Micromanaging -Flexible with work hours -Opportunities for growth

Cons

-Sometimes the FTO wasn't as flexible as it was described

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ZoomInfo Response
5mo
Thank you for sharing your experience with ZoomInfo and for highlighting our benefits, competitive pay, growth opportunities, and flexible work environment. We are glad you felt trusted without micromanagement. Your feedback about how flexible time off is applied is important, and we are continually working to align how we describe our programs with the day to day experience. We appreciate the impact you made here and wish you the best in your next chapter. – Jennifer Creticos, ZoomInfo Chief of Staff
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- I work alongside talented, innovative, and genuinely enjoyable humans every day. We tackle challenges together with real energy and enjoyment -The leaders I interact with are down-to-earth, kind and driven. We are real people chasing after exciting goals, both individually and as a company -I am supported in my ideas and have the freedom to fail forward -I have a balance between my personal and work life and taking care of my health and wellness -The growth opportunities here have allowed me to push beyond my comfort zone, continuously learn, and achieve meaningful success Did I mention the people??! I can't say enough about the amazing people I work with.

Cons

I can honestly say I don't have any cons - maybe the only one is that I won't experience meeting any new people professionally since I do not want to leave ZI

5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

High-growth environment with real scale: Started as a scrappy startup and evolved through acquisitions, a successful IPO, and major company milestones. You get firsthand exposure to how companies actually grow, change, and mature. Career acceleration with internal mobility: If you’re willing to bet on yourself, opportunities come quickly. There are real paths to take on responsibility early, move internally, and build a career beyond a single role. Leadership that pushes development: Strong leaders who care deeply about performance, conviction, and growth. Coaching is direct, expectations are clear, and development is taken seriously. Calls are recorded for quality and coaching purposes, which makes feedback far more effective. Ownership-driven culture: People who show up, work hard, and “play until the whistle blows” are noticed and rewarded. Accountability is real, not performative. The CEO is level-headed but intense, has been here from the beginning, and remains very hands-on, which sets the tone throughout the organization. Winning is recognized and expanded: President’s Club and Achiever’s Club opportunities exist, but it doesn’t stop there. New roles and career paths are often created for people who step outside the box and innovate. I personally started as a sales rep and progressed into mentorship and senior management. Relationships that last: Some of the strongest friendships I’ve built came from working here. The people are a major reason many choose to stay long-term.

Cons

High-intensity environment: This is not a clock-in, clock-out job. End of month and end of year are very real, expectations are high, and performance matters. The metrics speak for themselves. Be prepared to put in the dials, the effort, and to consistently show your work. Not built for risk-averse personalities: The pace, standards, and accountability can feel uncomfortable at times. If you need predictability and certainty, this may not be the right fit. You can try to “fake it till you make it,” but there’s often a plateau if you don’t continuously learn and adapt. The people who succeed stay curious and coachable. Work-life balance requires intention: Especially in sales roles, success requires strong communication and support at home. That’s true anywhere in sales, but it’s especially important here. While unlimited PTO is offered, there are unspoken blackout periods around end of month, end of quarter, and end of year. Knowing this upfront helps set the right expectations. Scaling comes with ambiguity: As a fast-growing company, there are moments of change, evolving processes, and learning as you go. Comfort with ambiguity is important. That said, the enablement team invests significant time and resources to prepare reps and managers before new concepts, features, or services roll out.

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ZoomInfo Response
5mo
Thank you for sharing such a detailed view of your ten plus years at ZoomInfo. Your comments about high growth, internal mobility, coaching, and ownership capture the kind of environment we strive to build for people who want to bet on themselves. We also appreciate your candor on intensity, ambiguity, and the importance of timely promotions. Feedback like this guides how we invest in talent development and how we support teams through change. – Steven Bryerton, ZoomInfo SVP of New Business Sales
Viewing 139 - 141 of 2,190 Reviews

Glassdoor has 2,238 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.