ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The environment at ZoomInfo is fast-paced and focused on driving business impact, regardless of role. I've found that the culture really emphasizes how you can help drive the bottom line regardless of department, which keeps everyone laser-focused on business outcomes. Over the past few years, the company has navigated some ups and downs while finding its footing in AI innovation, but within the last year, it's definitely hit its stride. I've been impressed by how the company is merging its data, insights, and signals to create a GTM intelligence platform that supports go-to-market teams across any industry and company size. With a co-founder CEO still at the helm, there's a strong entrepreneurial mentality, all hands on deck, kick down doors, do whatever it takes to succeed. For employees who enjoy a building-and-flying-the-plane environment, this creates real opportunities to make an impact and shape the company's future. Having worked at companies of various sizes, I can say that ZoomInfo at its current size falls in line with what I've seen at other recently public midsize companies. I also believe a significant portion of job satisfaction comes from the people you work with, and I'm very fortunate to have a manager I can learn from whose managing philosophies align with mine, plus an awesome team that reports to me. This makes coming to work every week that much more enjoyable and rewarding.

Cons

I'm not sure these are necessarily cons, but rather reflections of the organization's culture and mentality, which is not always what people are looking for in their job or role. The fast-paced culture at ZoomInfo may not be for everyone. The entrepreneurial "do whatever it takes" mentality, while energizing for some, isn't for someone who just wants to come do their job and go home. That said, ZoomInfo is very transparent about this. As a public midsize company for the past five years, ZoomInfo is still building out its operational systems and procedures in certain areas, which means there's ongoing work to be done in how the organization operates overall. Change can sometimes feel like it's happening constantly.

5.0
Dec 9, 2025

A grown up, hard working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is a candid, grown-up working environment. If you are looking for the old silicon valley pleasantries and fluffy benefits, it's not that. You will be rewarded for execution, not politics. People will respect you and speak to you directly. They will expect candor in exchange. As a result, folks across all levels have the ability to add value and #GSD. Many of the senior leaders at ZoomInfo have done exactly that. If you enjoy working hard with colleagues and being rewarded for it, great; it's a wonderful place to hone your craft. It will be more professional than Zenefits though. If you are serious about your career growth, it's hard to beat if you value the feedback loops that help you improve.

Cons

It is not a great place for folks that... - do a ton of posturing / hypothesizing and don't get much done (we all know those) - do a lot of politicking - have thin skin. Don't get me wrong, it's a candid place but if you are used to a lot of tech companies where you can't tell whether you are amazing or suck because the fake niceness there is 10/10, this might be a culture shock.

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ZoomInfo Response
6mo
Thank you for this thoughtful review and for describing what our culture feels like day to day. We are glad that our focus on candid feedback, execution over politics, and professional growth is coming through. ZoomInfo is built for people who want to get to impact fast, hone their craft, and grow with a high performing team. We appreciate the hard work and ownership you bring. – Jennifer Creticos, ZoomInfo Chief of Staff
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