ZoomInfo reviews

3.8

72% would recommend to a friend

(469 total reviews)
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Henry Schuck

76% approve of CEO

62% positive business outlook

Reviews by job title

469 reviews

Reviews about "Compensation"

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4.0
May 21, 2024

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Easy way to break into sales. Decent pay structure. Some great team players in the company. Amazing product.

Cons

Some management is pretty toxic There are some members who “cheat” the system and it ruins metrics for others Promotions are really based on doing the most work, not necessarily the best work

4.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits, strong Employee Resource Groups, funding for "people experience," some flexibility and rewards for folks who fight for WFH status - but there are great limits to this. Very progressive options for marginalized groups of folks, such as BIPOC, womxn, and LGBTQIA+ folks. PTO is great - flexible and managers are extremely supportive of taking the PTO you need. Training is outstanding for CX roles.

Cons

#corporateamericandream. No different from working at any other corporation in a lot of ways, ZI is still subject to glorifying the idea of "in-office culture" - which often means occasional doughnuts, happy hours, and catered lunch sometimes. Working from home is so undervalued, its deeply disappointing. So food is the great incentive to going into the office. It's also a predominantly white and male corporation outside of customer experience (less than 4% BIPOC). Also, and this is a biggie, almost all C-level leadership are men. And pay scale is lower than the average across other corporations.

2.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Product is recognizable and market leading, resources and support systems for reps are established, great training and professional development opportunity.

Cons

Most reps are very unhappy. The router system is very shady and creates great disparity between reps. Difficult to make good money due to the "cash collected" aspect of the comp plan. Market increasingly saturated and ZoomInfo has lost its step.

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ZoomInfo Response
2y
Thank you for sharing your thoughts on your experience with us. We're pleased to hear that you appreciate our market-leading product and the resources available to support your professional development. Your feedback is important to us, and we're continually reviewing our processes to ensure fairness and effectiveness. Our cash-collected approach is designed to align our incentives with actual revenue received. With the launch of our new AI-Powered ZoomInfo CoPilot this month, we are excited to see this game-changing GTM solution in the hands of our customers. We predicted nearly half of beta users' existing pipeline and doubled their sales opportunities. And what sets ZoomInfo’s Copilot apart from any other solution in the market is that it is sitting on top of our AI-ready trusted data foundation that drives decisions, personalization, and confidence. If you have any further suggestions or concerns, please don't hesitate to reach out to your Human Resources Business Professional.
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