Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,239 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 223 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 118 reviews)); "Good pay and my life changed a lot after joining here." ((in 97 reviews)); "Great benefits and truly talented teammates." ((in 94 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 77 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 34 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,191 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

May 15, 2024

Recommend looking elsewhere

Corporate account executive

Recommend

CEO approval

Business Outlook

Pros

Product is recognizable and market leading, resources and support systems for reps are established, great training and professional development opportunity.

Cons

Most reps are very unhappy. The router system is very shady and creates great disparity between reps. Difficult to make good money due to the "cash collected" aspect of the comp plan. Market increasingly saturated and ZoomInfo has lost its step.

ZoomInfo Response

2y

Thank you for sharing your thoughts on your experience with us. We're pleased to hear that you appreciate our market-leading product and the resources available to support your professional development. Your feedback is important to us, and we're continually reviewing our processes to ensure fairness and effectiveness. Our cash-collected approach is designed to align our incentives with actual revenue received. With the launch of our new AI-Powered ZoomInfo CoPilot this month, we are excited to see this game-changing GTM solution in the hands of our customers. We predicted nearly half of beta users' existing pipeline and doubled their sales opportunities. And what sets ZoomInfo’s Copilot apart from any other solution in the market is that it is sitting on top of our AI-ready trusted data foundation that drives decisions, personalization, and confidence. If you have any further suggestions or concerns, please don't hesitate to reach out to your Human Resources Business Professional.

3.0

Oct 31, 2023

Flame is going out

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Was great to start, for first 6 months. Tool is great. People are good, no leadership in my office lol

Cons

Customers/prospects absolutely hate us bc of robot messaging and spamming calls at them. No guidance from my manager on how to have success when going inbound to outbound, thrown into the fire and expected to figure it out with more output. Have had 6 managers in a year

2.0

Oct 2, 2023

No true work life balance

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great training that they constantly keep up with but their methods of selling always change

Cons

No work life balance. Expect 6 new demos a day prep for them all and 2 show up

ZoomInfo Response

2y

I'm sorry that you feel there is no work/life balance as that is something that we strive for with our hybrid approach of part-time in office and part-time remote. We always believe in quality over quantity as our company has been built on having the highest quality products and data in the market. Thank you for taking the time to leave your review and we hope things start to improve for you at ZoomInfo.

Viewing 154 - 156 of 2,191 Reviews

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Jobs at ZoomInfo

Senior Software Engineer

Senior Manager, Product Management

Principal Software Engineer

Senior Software Engineer

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Recommend looking elsewhere

Flame is going out

No true work life balance

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Jobs at ZoomInfo