ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 19, 2026

Company in Crisis

Recommend
CEO approval
Business Outlook

Pros

Despite company valuation taking a nosedive and overall lack of company direction, the core data offering is still sound.

Cons

Increasing workloads for increasingly less pay due to targets ballooning to unrealistic levels, coupled with a commission structure and compensation that was always well below industry standards, have made ZoomInfo untenable for any self-respecting sales rep.

avatar
ZoomInfo Response
2mo
While we always appreciate candid perspectives, we respectfully disagree with this characterization of our sales organization. The reality is that we have proactively lowered quotas across nearly every segment — and this follows a round of reductions the year prior as well. We also took deliberate steps to simplify our compensation and commission structure to make it more transparent and easier to understand. Beyond that, even underperforming AEs finish at or above their OTE, which is genuinely rare in any sales organization and speaks to how seriously we take the financial wellbeing of our team. Our directors and VPs are in front of customers and on calls with their teams for the vast majority of their day. That hands-on culture is something we take pride in and actively reinforce. We hold ourselves to a high standard, and we are always open to honest dialogue. If you'd like to share more specific feedback, I'd encourage you to connect with your HR Business Partner or reach out directly. – Steven Bryerton, ZoomInfo SVP of New Business Sales
1.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

They are flexible with WFH days

Cons

Pay was below average Culture was AWFUL, id be over my quota and always being nagged about my number and they always want you dialing 24/7 if you arent working overtime your gonna be behind they dont promote within Most of these reviews are all fake they make employees post them to look not like a sweatshop (look at the dates posted) look somewhere else, i highly dont reccomend

1.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The Direct management is Great! Pay is pretty good as well.

Cons

They quietly lay off whole teams of people and it looks like it doesn't matter if you are one of the top reps it only matters how long you are their for or if you have a "buddy" in management. They did not care about you and you are not a "difference Maker" in their eyes only care for the bottom line of the business. They want everyone to go back into the office when we live in a digital world. So if you are not within 50 miles from a office you are probably going to get laid off sooner than later.

Viewing 151 - 153 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.