ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Most of the people I worked with worked extremely hard, were kind, and willing to help each other.

Cons

I echo everything in the review titled, "Incredibly disorganized, not interested in doing things the right way"

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ZoomInfo Response
4y
Thank you for taking the time to share your feedback. It’s great to hear that you had a positive experience with your colleagues. I feel the same way: we have a team of incredibly talented folks that are a genuine pleasure to work beside. I do sometimes think that we engineers, who love precision and order, can be a bit flippant about the use of the word ‘chaos’, but your point stands. When you grow 50% year over year, scaling an engineering organization can be a monumental task, and I’m very proud of how we’ve risen to the occasion. Very few other organizations could have produced what we have in the amount of time we brought it to market. But, as you know, we’re always striving to get 1% better, and there is still work to be done. We are currently working diligently on building efficiencies within our resourcing and workstreams, which include frameworks for planning, and metrics to measure quality, efficiency, performance, and stability. I personally am very enthusiastic about where we’re headed, and I’m grateful for the feedback that helps us continue improving. I wish you all the best in your career! – Madhav Nair, ZoomInfo SVP of Engineering
1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

-Good money, great product to sell, clients are often great to work with -High Growth -Unlimited PTO

Cons

-Upper management is fine, direct management is EXTREMELY toxic. Doesn't give helpful feedback but it feels like direct management is trying to sabotage us -Multiple times had meetings with my direct manager before a demo and got railed which in turn negatively affected my performance in my Demo -They don't care about your mental health at all, say goodbye to days off before the end of the month -Bethesda team is SO toxic, they clearly are competing with the Boston team and put so much pressure on us -If you value your mental health in your workplace at all, I would not take a job at this company

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ZoomInfo Response
4y
Hi and thanks for taking the time to share your experience. I wanted to respond to this review because mental health is a topic that I take very seriously. I think as salespeople, we all experience certain emotional peaks and troughs that come with the job. However, the job should never jeopardize your mental wellbeing. At ZoomInfo, we have a competitive sales floor because we genuinely want to see all of our reps succeed, and we would never try to sabotage anyone – that would adversely impact the entire team and our results. I’m very sorry to hear that this is how you felt. I know that sometimes differences in communication styles can be a barrier to meaningful growth conversations, which is why we’re enrolling our sales managers in Leadership skills training, which covers constructive feedback and positive motivational techniques. We’re very conscious of our employees’ full well-being, including mental and emotional health. We have free Talkspace memberships for those enrolled in our benefits, and our Employee Assistance Program offers 24/7 phone support for all employees and their families, regardless of if they are enrolled in our benefits. Thank you again for taking the time to leave feedback, and I wish you all the best. – Patrick Valle, ZoomInfo Senior Director of Sales
Viewing 1651 - 1653 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.