ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, and room for growth

Cons

I am upset that management didn't give me the tools or support to grow in the role. I felt like I went above and beyond but the culture wasn't right for me

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ZoomInfo Response
6mo
Thank you for taking the time to share your experience. We are glad to hear you valued the benefits, pay, and growth potential at ZoomInfo. We are sorry your experience with support and tools did not match that, since our goal is to set people up to own their development with clear expectations and coaching. We will share your feedback with our HR and leadership teams. – Chad Herring, ZoomInfo CHRO
5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at ZoomInfo has been one of the most rewarding experiences of my career. I’ve seen tremendous growth in both my personal and professional life thanks to the culture of intellectual curiosity, continuous learning, and genuine collaboration. Every day brings new opportunities to stretch my thinking, solve meaningful problems, and learn from incredibly talented colleagues. Leadership here is a major source of motivation — transparent, forward-thinking, and deeply committed to employee success. Their focus on innovation and people-first values creates an environment where you feel empowered to take initiative and make an impact. One of the most fulfilling parts of my role is coaching and uplifting our global workforce. Helping teams build new skills, embrace emerging technologies, and grow with an empathetic, growth-oriented mindset gives me immense satisfaction. ZoomInfo truly invests in its people, and it shows. Overall, ZoomInfo is a great place for anyone who wants to grow, contribute meaningfully, and be part of a mission-driven team. I’m proud to be here.

Cons

As we scale, there is room for even greater focus on the quality and timeliness of product delivery. Continued iteration and strengthening around delivery excellence will help us maintain our competitive edge.

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing work-life balance — leadership respects personal time and encourages healthy boundaries. Management genuinely supports growth, providing opportunities to lead, contribute, and expand your strengths. I’m empowered to be the expert in my role and trusted to make meaningful decisions. Transparent leadership that communicates openly about expectations, priorities, and the direction of the company. A future-focused organization that’s constantly improving and innovating. I have all the tools, resources, and an incredible team that enables success every day. From an IT perspective, there’s always something impactful to work on — high-value projects that make the job exciting and rewarding. You genuinely feel like you’re contributing to a company that is thriving and continually evolving.

Cons

With a fast-moving company, there’s always a lot to do, which can be challenging if you’re not someone who enjoys a dynamic and evolving environment. Communication across some cross-functional teams can occasionally lag due to the pace, but it continues to improve.

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ZoomInfo Response
6mo
Thank you for sharing such a detailed perspective. We are happy to hear that the balance, trust, and transparency you are experiencing are helping you do your best work and feel like an expert in your role. You are right that our fast pace can be challenging, and we appreciate your feedback on cross team communication as we scale. We will keep investing in clarity, alignment, and empowering people to get to impact fast. – Chad Herring, ZoomInfo CHRO
Viewing 166 - 168 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.