ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid product market fit, heavy inbound lead flow, attractive commission structure

Cons

Terrible work-life balance. Cheesy sales/ discount tactics that prospects see right through. Extremely transactional - making it difficult to accurately forecast. Many of the companies you speak with will have no real need and its about capitalizing on these prospects emotions in the moment

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ZoomInfo Response
6mo
Thank you for the candid feedback and for recognizing the strength of the product and inbound demand. In SMB, the sale is sometimes more transactional, and that is because we are often helping smaller companies quickly change the trajectory of their business with our solutions. That can make forecasting harder at times, but we are proud to show up whenever customers need us. On work life balance, we have made real progress. We encourage reps to align with their leaders on their personal priorities and time off needs so they can take care of themselves and still hit their number. We know sales roles can be intense, and we are continuously working to support better balance while maintaining a high-performance culture. Thanks again for your feedback. – Steven Bryerton, ZoomInfo SVP of New Business Sales
5.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Genuine Employee-First Culture: From interview to career development, ZoomInfo demonstrates exceptional care for employees. Having worked with other established MNCs, the difference is remarkable - every aspect (talent acquisition, facilities, catering, team alignment) reflects genuine respect for people. Outstanding Leadership: My leaders truly put people first, respect emotions, provide continuous feedback, and align us with the company's mission naturally. The daily support and nurturing has been transformational for my professional growth. Excellent Facilities & Work-Life Balance: Quality food, comfortable amenities, flexible work-from-home options, and comprehensive benefits. I feel safe and valued every single day. The facilities exceed industry standards. Core Values: That Actually Live The five core values (Be a Team, Be an Expert, Be an Innovator, Be an Entrepreneur, Be Relentless) aren't just words - they build real confidence and foundation in every employee that radiates beyond the workplace. Holistic Family Support: Comprehensive insurance, family day celebrations, wellness programs (yoga), hackathons, and genuine family engagement. ZoomInfo understands that supporting employees means supporting their entire life. Unlimited Learning Opportunities: No limitations to growth here. Continuous upskilling, learning from mistakes, open feedback culture, and innovation-driven environment. You grow every day with exceptional teammates in a well-structured organization. AI-Forward While Staying Human-Centric: Despite rapid AI evolution, ZoomInfo maintains its strong employee-centric foundation while staying at the innovation forefront.

Cons

Fast-Paced Environment: Rapid innovation and continuous evolution can occasionally feel overwhelming when adapting to new processes, though strong support systems help navigate changes. High Performance Expectations: The "Be Relentless" value means high standards requiring consistent effort and commitment.

Viewing 169 - 171 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.