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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,191 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      Dec 23, 2023

      Terrible Managements

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, lots of friendly staff

      Cons

      Managers are rude, unprofessional and very "cliquey"

      avatar
      ZoomInfo Response
      2y
      We wanted to thank you for leaving a review. Unfortunately, you experienced less-than-stellar management styles during your time here which is not the norm. We pride ourselves on hiring and training the best talent! As you know, we offer targeted learning programs for our managers to continue to grow their skills in giving feedback and coaching. For example, our Management Accelerator program focuses on the essential management skills that all people leaders at ZoomInfo are expected to master. And our Manager Success Labs enable our managers to practice their skills through role plays and guided exercises, to enable them to tackle real-world managerial challenges. We wish you the best in 2024 and during your next career adventure.
      3.0
      Dec 23, 2023

      Smart, ambitious people but far from enough support

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked on several teams and always had colleagues who were willing to help either by sharing ideas, working on projects together, or even taking some work when work was unevenly distributed. I appreciated that. Slack made it easy to reach out to colleagues. The company's products are used extensively internally, which made it easier to work on projects together. There are good resources on internal development. Every six months, there seemed to be opportunities to get promoted. People did change jobs across departments often too.

      Cons

      Besides three holidays, I took 5 days off in my last year there (this year). Last year, I took 10 days off. I always did some work Thanksgiving morning and twice did work on Christmas Eve and Day. If looking to join the company, I would ask for average number of PTO taken by the employees on the team that you are joining. I routinely worked past 5 PM ET often due to the sheer volume of emails I needed to process or meetings ending past 5 PM ET. I also regularly did work prep on Sundays for a few hours. The number of ERG events, participation at those events, and actual impact seemed to have decreased year over year. For someone looking to apply to this company, I would ask the hiring manager if they can describe any ERG events they attended and let that inform your choice.

      1.0
      Aug 14, 2023

      Going down hill

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent culture would be nice if we had some guidance

      Cons

      rat wheel you work hard and get canned fast

      avatar
      ZoomInfo Response
      2y
      We appreciate the time to leave a review and to acknowledge our inclusive and welcoming environment with a strong collaboration ethos driven by our peers and colleagues. We are excited about all of the leadership momentum we're seeing in our business. We’re diving into the things that make reps successful when they get here. Good managers who provide feedback and coaching onboarding that is specifically targeted for them, and then systems and processes that make it easy for them to be successful.
      Viewing 166 - 168 of 2,191 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.