ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Successful company and the platform is great, I was using it before I even worked here.

Cons

Sales is obviously a very competitive environment no matter where you are, your numbers tell your story and that's obviously something very important no matter where you are, BUT I felt the atmosphere at Zoominfo specifically was toxic. Unless you're willing to work 15 hours a day and take absolutely no time for yourself, you are likely not getting promoted within the first year, even if you come in with experience like I did. On top of that, you're also not getting paid enough to work those hours to make it even feel worth it. The micromanagement here is unlike anything I had ever seen, my manager told a kid on my team to better plan his bathroom breaks so they didn't interfere with a call block. You also get messaged if they see 10 minutes go by without a call. You're made to feel guilty when you try to use any of the unlimited PTO they love to brag about. You're calling the same people over and over again so you spend half the day getting yelled at. If you value your mental health and having some sort of life outside of work, this isn't for you.

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ZoomInfo Response
4y
Thank you for taking the time to share your experience working at ZoomInfo. We’re pleased to hear you found value in our product prior to joining. Sales is certainly a competitive atmosphere, and with the amount of growth we have experienced this year, we understand it can leave colleagues feeling especially busy. We brought this review to Brian Vital, our Vice President of Sales and he had some feedback we'd like to share: Regarding work/life balance, our culture is dynamic and we are laser-focused on successfully building out the go-to-market platforms of the future. This is no small feat and oftentimes it forces us to move at a fast pace, be innovative and work hard. In terms of 15-hour workdays, it is rare that our sales team members experience days that long, and if they do, they are compensated for them. In regard to employees taking breaks, we certainly wouldn’t try to stop anyone from excusing themselves to use the restroom- that would not be a great experience for anyone involved. We strive to ensure our hard-working employees feel empowered to utilize time off through our unlimited PTO program. We also empower our employees to manage their work/life balance despite the changing demands. Our internal mobility is 3x the industry average, and we always aim to promote from within so our employees experience excellent career growth during their time here. In fact, we often see promotions from inbound to outbound sales occur within the first six months of employment. I hope this helps. -Brian Vital, Vice President, Sales Development
3.0
Sep 11, 2021

Fun but Savage

Recommend
CEO approval
Business Outlook

Pros

Well paid, good people Overall .

Cons

Only interested in making money once they went public

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ZoomInfo Response
4y
Thank you for taking the time to share what your experience was like working at ZoomInfo. We’re pleased to hear you found your compensation to be satisfactory, and that you enjoyed your colleagues. We understand we are nothing without our people and seek to hire and retain the best talent available. We understand that listening to our employees is important. We have a variety of different channels for employees to give anonymous feedback. Based on the feedback we receive, we implement new strategies, processes, and policies to get 1% better each day. -The ZoomInfo Employee Experience Team
5.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

You get promoted really fast, lots of opportunities, lots of places to be in. Zoominfo is acquiring more and more other tech companies to be more dominant

Cons

You will make lots of calls Coldcalling if that's something that you don't like don't apply

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ZoomInfo Response
4y
Thank you for sharing your experience at ZoomInfo. We’re pleased to hear you experienced ample career growth and enjoyed the fast pace that comes with working here. If anything should arise during your time here, or if you have any other feedback for us, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team
Viewing 1684 - 1686 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.