ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Okay starting place...if you really cant find anything else.

Cons

Management is on a power trip Theres a lead dump every morning and its almost like a piñata to try and make set meetings for customers. 125 calls a day minimum. Highest achievers will make shy of 65k. Thats pretty standard but not for the amount of effort. CEO has short man energy and will regularly drop f-bombs on recorded calls - so unprofessional. You feel greasy for selling other peoples information (plus some of these people get called upwards of 15 calls a day).

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ZoomInfo Response
5y
Thank you for taking the time to leave feedback. Our team of SDRs forms the base on which we build our entire Sales organization. This critical role is both demanding and rewarding, and is a fantastic position if you want to learn the fundamentals of tech sales. The training that you’ll receive is second to none! Our lead distribution process is strategic – we believe that healthy competition and high, but attainable, call volumes can motivate talented salespeople to their best work. And we have seen this bear out. Most of our SDRs are promoted to AE or AM positions within a year. Regarding the sale of information – that is what we do. The important point to note is that our database specializes in business-related contact data like company, job title, work email, work phone, etc. In short, it’s the kind of information you would find on a business card, LinkedIn profile, or email signature. Individuals can opt out of providing this information to us. This data (and it’s quality!) makes us a leading B2B data provider, helping customers all over the world optimize their go-to-market strategy. Thanks again for leaving your candid perspectives. We want you, and all our SDRs, to find professional success. Please feel free to reach out to your HR Business Partner with any other thoughts or feedback you may have. – The ZoomInfo Employee Experience Team
4.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

I love having my very own SDR as well as a team of other SDR's. My only job is to close business. That is the way it should be. Great base pay too. Lots of stocks for a job well done.

Cons

Training was confusing. learned on the job. It is harder to get the kickers since they are on a 6 month cycle not annual

5.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

- Leadership clearly communicates the vision - My manager is available to offer direction as well as removing any blockers - The product is #1 in the industry, so working on it is rewarding - The company grew 60% in the last quarter

Cons

These are splitting hairs, but my only 2 items in my first 3 months are; - Some tools are used by so many teams it is difficult to coordinate our requests to make changes to them (e.g. JIRA) - The engineering team is creating their own bug resolution policies which are unclear and subjective instead of using standardized best practice ITSM Urgency/Impact matrices.

Viewing 1735 - 1737 of 2,215 Reviews

Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.