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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,217 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 1, 2024

      Worst Manager

      Research specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with worst data research manager

      Cons

      Until we have a change in the senior manager, this team will never have the opportunity to grow in this company. Earlier, the data research manager pressured by taking things personally. But this manager is pressuring by giving lectures. Only he will talk and will not let others talk. I have seen my peers from other teams having a lot of fun and working with enjoyment. Current data research manager is doing only after seeing reviews that too its a waste of time. Feeling so biased by the way he is conducting sessions. He wants only freshers and treating them well while people asking for growth he will not even allow to talk. He will keep meeting and he will only talk. His appraisal percentage is the worst and we all know he is playing with our lives. He wants only ppl with a lower salary and talking to researchers and brain washing them, saying he will be very happy if they get a better opportunity and leave the company.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience and want to assure you that your concerns are being taken seriously. At ZoomInfo, we strive to foster a supportive and inclusive work environment where every team member feels valued and empowered to grow. We understand the importance of effective leadership in driving team success, and we regret that you feel your experience with your current manager has fallen short of expectations. We want every member of our team to feel motivated and fulfilled in their role, and we are dedicated to hosting regular connects between employees and leadership. We encourage you to reach out to your Human Resources Business Partner to discuss your concerns in more detail to help us improve. Thank you for bringing your concerns to our attention.
      1.0
      Feb 23, 2023

      Could have the potential to be a really great company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working here will look good on your resume. Unlimited PTO for certain departments.

      Cons

      Listen to the "negative" reviews here folks. Do not trust management. It's a white man bro culture where managers and executives will hire their buddies (even though they are a terrible fit with no experience) and not listen when there are legitmate complaints filed against them. Also, you should be concerned about being laid-off. Employees were promised that there will be no lay-offs and then a couple of months later...hundreds of employees were laid off. Oh yeah, but don't mention it though because they will hold your pathetic two-week severance and then sue you. You work like a dog, you will be lied to, not taken seriously, disrespected, and then out of a job. Save your time. Work somewhere else where employees are actually respected and treated like humans.

      2.0
      May 5, 2024

      Good People Bad Culture

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some really wonderful people there and opportunities to learn a lot if you are new to sales and SaaS.

      Cons

      Leadership is wildly out of touch and more than willing to grind you into dust. Their turn over rate is terrible and they seem content to loose the vast majority of their SDRs within the first 6 month of them joining. In this position you'll hit a ceiling quickly and find there's much less room for advancement and growth than advertised.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to leave a review. We're glad to hear that you've found some wonderful colleagues and valuable learning opportunities at ZoomInfo. Our main focus right now is to create a stronger culture of feedback throughout ZI. As our CEO Henry adeptly puts it: “feedback is the data that helps us all improve.” We’re empowering feedback culture by elevating feedback giving skills via our learning programs and also by driving mechanisms to provide impactful feedback continuously. Despite your comment, our SDR Academy is a prescribed, defined progression path for candidates coming into the Sales Development Representative (SDR) role, creating a career path and providing insight into the training you’ll need to take and the metrics you will need to hit. And once you move up all people managers have access to various leadership development programs such as Management Accelerator, Leadership Lounges, BetterUp and GrowthSpace coaching so you can continue to thrive @ZI! Thank you again for your feedback.
      Viewing 1759 - 1761 of 2,217 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.