ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 15, 2020

No professional integrity

Recommend
CEO approval
Business Outlook

Pros

You can bring dogs to the office

Cons

Bad practices are allowed and implemented on a regular basis. Mangers aren't accountable for nothing. They aren't afraid to use the phrase "somebody is going to get fired" on every project who doesn't meet schedule.

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ZoomInfo Response
5y
Thank you for your feedback, we are always looking for ways we can improve. If you would like to reach out to us at employee.experience@zoominfo.com we would like to understand any specifics that we might be able to address to improve our workplace. We thank you for your time at Zoominfo and wish you well!
1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Zoominfo adds more value to its employees especially the Abroad opportunities. Zoominfo as a company is very good for the product development, data science and research team. Zoominfo gives good shift allowance and takes care of the employees with the health insurance. If you are thinking to be in Zoominfo for the long term, then being a "Yes man", should not be innovative, creative or principle oriented.

Cons

Zoominfo-India has got a poor customer experience team. The employees are treated like 80's system( very old age mindset). Zoominfo India-Chennai office has got very narrow minded employees, especially the customer experience team where they take everything personally and it is all politics. The Customer Success team should be very good-looking and must be "Yes man" only then you will be able to survive. There are people who got fired because they are not good-looking. The employees may work day and night, overtime and hardworking but they won't be recognised if they are not Brahmins(Note: Applicable only for customer experience team). For the longer run, Zoominfo will not value your hardwork, they take things personally, mainly the managers, TL and the Director. So be careful, they can taunt, make fun of you and make you a mess but you cannot utter a word for those actions.

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ZoomInfo Response
3y
Thank you for taking the time to leave feedback. As a growing team, we are bound to have challenges, but all our leaders and team members are receptive to feedback and we are ready to grow and get better together. We at Zoominfo, pride ourselves on having open culture and encouraging diversity. We are growing fast with team members from various companies. ZI employees from various industry facets bring innovation and growth. As a global organization working closely with our global peers outside India, our mantra is “one team, one dream” which gets reflected in our actions to ensure teams across geographies work well together seamlessly. Customer excellence is a single goal that we relentlessly work towards. We have teams who are integrated as part of their global teams. Our hiring process is also well vetted out, with multiple discussions. Every employee is valued and in every possible way, contributing to the “data innovation” journey we are on. Thanks for your comments valuing our innovative products and employee benefits. I'm sorry you have had bad experiences in ZI. I can assure you we take all the feedback seriously, review it with the relevant teams, and put up actions to address it. Should you ever feel like having a discussion in strict confidence, I am just a phone call/Slack away. Venky Ramasubramanian, Vice President, Engineering and India lead
1.0
Aug 9, 2020

The Worst

Recommend
CEO approval
Business Outlook

Pros

N,othing, left after a few months.

Cons

Unethical business practices. Pressure to sell that leaves many burned out. Horrible company culture. They don't care about employees.

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ZoomInfo Response
5y
Thank you for your feedback, we are always looking for ways we can improve. We will continue to strive towards doing our best to provide an exceptional employee experience and we thank you for the time you spent with us. If you would like to reach out to us at employee.experience@zoominfo.com we would like to understand any specifics that we might be able to address to improve our workplace.
Viewing 1756 - 1758 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.