Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,264 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 224 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 100 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Apr 28, 2025

Overworked underpaid!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Product is easy to sell

Cons

Base pay is awful I’d like to think that a billion dollar company could provide more

ZoomInfo Response

1y

Thanks for your honest feedback and for your continued commitment over the past few years. We’re glad to hear you find the product strong and easy to sell—as you know, that’s something we’re proud of and continue to invest in. Re: base pay and management styles, we actively review our compensation structures to ensure they stay competitive and aligned with the value our teams deliver. As for micromanagement, we’re focused on coaching leaders to strike the right balance between support and autonomy—something we also emphasize in our training and onboarding for new team members. Hopefully there is a balance you and your manager can reach together. Your input helps us continue to evolve, and we appreciate you being part of the journey.

3.0

Apr 3, 2025

Good place for 2-3 years and then move on

Full stack developer

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is pretty good.

Cons

Toxic environment, lousy management, and promotion decisions are unprofessional.

5.0

Oct 30, 2024

Great company to work for!

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

- Quality colleagues both professionally and personally - Brilliant support, training, and leadership from management. - Real and fast progression opportunities - Great infrastructure and the company does all it can to help you succeed.

Cons

Can be high pressured, and hard work at times but if you are willing to commit, then you will get your rewards.

ZoomInfo Response

1y

Thank you for sharing your experience! It’s fantastic to hear that our infrastructure, training, and leadership have made a positive impact on your career progression. We know that the role can be high-energy, but we’re glad you see the rewards in putting in the effort. We’re grateful for teammates like you who bring both ambition and humor to the workplace!

Viewing 1807 - 1809 of 2,216 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at ZoomInfo

Sales Development Representative, New Business Inbound

Sales Development Representative, New Business Enterprise

Sales Development Representative, New Business Enterprise

Manager, Sales Development

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overworked underpaid!

Good place for 2-3 years and then move on

Great company to work for!

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo