ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The business is performing well and there are lots of capable people

Cons

If you enjoy half-assed expedient quick fixes to problems, this is the company for you. But if you want to sustainably build things that are scalable, go somewhere else. The company has terrible work-life balance

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ZoomInfo Response
4y
Thanks for sharing your experience as an employee of the ZoomInfo Product team. It doesn’t reflect the experience we envision for our team and I’d be happy to connect with you personally to help change the trajectory of your experience if you’re open to the conversation. One of the things I love most about working at ZoomInfo is the pace at which we innovate and launch new products. As someone who straddles both Product Management and Product Marketing, I get to see both sides. We have a talented Product team that is incredibly focused on supporting customer use cases and a talented engineering team that partners closely with us to develop products and capabilities quickly and effectively and with the end-user in mind. On the Product Marketing side, the pace of innovation and development makes for a dynamic and exciting environment where we have the opportunity to continually bring new capabilities to market to support and serve our customers’ needs. Because we are adaptive to changes in the business landscape, mindful of our weaknesses, and attentive to our customers, we do move quickly to make improvements to our solutions and ourselves. This adaptability is a key to our long-term success. It’s valued by our customers, rewarding and career-defining for employees, and leads to positive business results. At the same time, we have a clear north star vision for what we are building at ZoomInfo: a modern revenue operating system, built upon a foundation of best-in-class GTM intelligence that unlocks the growth potential of businesses and business professionals. As a product org, we are focused on delivering an integrated product experience across multiple products that we’ve both built and acquired. We’re planning for the long term in how we build infrastructure and products to support our customers' needs across first and third-party data at scale, and we’re developing unified platform components that can be developed once and deployed across each of our platforms (SalesOS, MarketingOS, OperationsOS, and TalentOS) in support of related use cases. As a leadership team, we encourage work-life balance, but also empower the team to take on new challenges, stretch themselves and grow in ways they never thought possible. Many at ZoomInfo feel they have the opportunity to do more and bigger things than they’ve ever done in a condensed period of time. Change and adaptability can be uncomfortable at times - even for me, but on the other hand, I have found that the thrill and excitement from the growth has been unparalleled. I’ve also taken the reins on my own work-life balance and I encourage my team to do the same. Take time off, recharge. I go skiing, hiking, spend time with family, vacation, and go to my kids' school events even when they’re during the workday. There’s no shortage of challenging work to engage our team at ZoomInfo, but we all need to set up boundaries and take time to ourselves and that belief is shared across ZoomInfo. Again, please reach out if you’d like to discuss how I can help support you in any of these areas. - Justin Withers, ZoomInfo SVP, Product Strategy & Product Marketing
2.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The platform is the best. If you work hard you will get rewarded. Coworkers are awesome

Cons

Long hours. They want you to work every weekend. Managers are on you all day and the pressure and stress never end until you hit your high quota.

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ZoomInfo Response
5y
Thank you for taking the time to leave feedback. We are extremely proud of our industry-leading platform, built by our world class team. And we're proud to reward our employees for their hard work with everything from an unlimited PTO policy and highly competitive compensation, to awesome spiffs, company equity, 401(k) matching, great benefits, and more. Our Sales Development team works hard and as a result, we see many SDRs promoted to AE in less than a year. It’s a great springboard for a career in Sales, and you will get out what you put in. Thanks again for your honest feedback, and we wish you the best for the future! -The ZoomInfo Employee Experience Team
2.0
Mar 3, 2021

Avoid Tech and Ops Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- In groups that are not Sales or Tech and Ops, there are good people building cool things. - Strong tech stack - Penchant for attracting wonderful and capable individual contributors - Currently a strong business environment

Cons

- I cannot emphasize this enough, be aware of what department you are interviewing for and talk privately with peers, ask about turnover and recent history. It will save you from some MAJOR headaches. - Authoritarian style leadership in some groups, not receptive to feedback or guidance. This comes from the top, so it's the rule, though there are wonderful exceptions. - Sales comes first, second, and third in all things. Some companies are run by their engineering department, some by their science/research departments, ZI is run with a mind-numbingly heavy hand by their sales department.

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ZoomInfo Response
5y
Thank you for taking the time to leave your candid feedback. It’s an exciting time at ZoomInfo. As you pointed out, we’re building some really cool things thanks to our truly outstanding teams. We’re also growing incredibly quickly, which has led to some growing pains as we have transitioned from a scrappy start-up to a multimillion dollar publicly traded company. We know that to retain our talent, we need to cultivate strong, creative leaders and support our employees with development opportunities, great benefits, and a culture of feedback and recognition. If this is not what you are currently experiencing, we highly encourage you to contact your HR business partner. Your perspectives are important to helping us get better! -Paige, Employee Experience
Viewing 184 - 186 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.